I used a gift voucher for a facial after being in hospital for some time. This is the worst experience ever! First, I waited 45 minutes for my appointment, perched on a very uncomfortable bench in the window. Then when I was finally attended to, the person could not stop whingeing about how busy they were. I felt very uncomfortable during the facial because the door to the treatment room was not closed, rather there are some hanging beads (that people can see through). Finally.....and I really cannot believe this one......the person doing the facial left the room 8 times during my treatment!!!!!!!!!!!!!!!! Oh my god, don't even think about going there.