I REPEAT, do not under any circumstance engage these plumbers to quote or undertake any works. Their quotes are grossly over priced i.e. triple the standard price on a job. I was recently rorted on a hot water installation in which I was charged nearly $3,000 for a job which should have cost approx. $1K based on 2 further quotes I subsequently obtained once realising in hindsight I was to proceed with them.
When I challenged their invoice and cost they did not want to address or clarify what the cost involved except to say that you agreed to the price so you shouldn't complain. Their poor customer service and business practice is nothing short of disgusting