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Hi ASAP Plumbing, I will make sure never to call you again. EVER. I urgently required a plumber and my landlord asked me to get one in. When I called, you interrupted me several time in a very rude way. When I said I was a tenant requiring help, you literally refused to help me and hung up. It is your right to do this. However, the way HOW you do the customer support is a completely different matter. I will make sure to share this experience with everyone I know. It certainlyread more
We had difficulty getting them to respond to a call and when they came out we queried the price and agreed a figure which then increased exponentially with extras added on which were not agreed. Would not recommend them and will never call again
I REPEAT, do not under any circumstance engage these plumbers to quote or undertake any works. Their quotes are grossly over priced i.e. triple the standard price on a job. I was recently rorted on a hot water installation in which I was charged nearly $3,000 for a job which should have cost approx. $1K based on 2 further quotes I subsequently obtained once realising in hindsight I was to proceed with them. When I challenged their invoice and cost they did not want toread more
BEWARE Unless cost is no object go elsewhere. At $896 to install a vanity (with water proofing done, mixer, all parts provided) and remove the old vanity they were working at over $300 per hour. I have since learned this is significantly more than other plumbers would charge for such a simple job, If only I too had read the reviews. When I rang and asked for a 'ball park' figure they wouldn't give me any indication over the phone.
We had a plumbing job booked and ASAP plumbing did not turn up for the first few bookings because it was raining (without even letting us know)! They took forever to provide us with the report and quoted us what we now know to be grossly exagerated figures. I would definitely never use them again!