AAA City Removalist has earned its reputation in the Removalists industry by offering a full range of 1st Class Quality Relocations at Affordable Prices for Sydney Home Removals & Office Relocations in Sydney, Country NSW, Canberra ACT, Melbourne, Brisbane and Interstate.
AAA City Removalist has small to large modern trucks, certified professional Removalists and Removals Insurance. Our customers have found our services to be reliable, affordable, safe and dependable. We also offer Furniture Storage in Sydney, packing & unpacking, relocation cleaning, carpet cleaning, utilities disconnection/reconnection, dismantling & assembling Furniture and Locksmith services.
AAA City Removalists operates a large fleet of trucks and vans according to your budget relocate your furniture/goods to any location in Sydney, Canberra, Melbourne, Brisbane or in the surrounding suburbs. Our prime goal is to ensure your furniture is well looked after and relocated to your new location.
FREE Customer Loyalty Card valued at $175 at the end of your move
FREE Workers Compensation
(very few removalists have this) FREE Boxes
FREE Transit Insurance
FREE Mattress Wrap
FREE Public Liability
FREE Disconnection/Reconnection of your utilities
Reviews of AAA City Removalist
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Terrible service company, cannot recommend at all!
We booked a professional packer service with AAA. They show up, no marker pen, no tape roller, no experience.
They told me they have never packed anything, and asked me how many sheets of paper I wanted my cables, DVD player etc wrapped in each. They were unable to label any box, leaving me with complete chaos on moving day and after. They also worked very slow, but didn't even do a good job. They wrapped random things like steel cups, but glass bottles and my expensive Nespresso machine were just thrown in boxes unprotected. The Nespresso machine was lying amongst sharp knives that were also just thrown in the box. Another box I opened later contained oil and vinegar bottles etc, all tipped over and leaking.
They were really nice and friendly, but had absolutely no training and no backing from their boss. The management staff appears to be the type who doesn't care about their staff or their customers. On top of that, the packers were really late, they were supposed to be at my house between 11am and 3pm, and showed up at 4. They told me they didn't even know they had this job on until 3:50pm. The phone staff of AAA was also a bit snappy when I asked where they are at some point.
Lastly, you are told you can pay by credit card or cash. I wanted to pay by card, but by the time the packers had finished (it was 9pm), their office wasn't open anymore to book via credit card, so I had to walk to the ATM first to pay them.
Do yourself a favour and avoid AAA! Very slow and unprofessional removalists = a very expensive service. We have moved several times in the past few years and from experience the job should have cost around $650, but ended up being well over $900 with AAA. The removalists ignored instructions to save time (eg. we knew an item wouldn't fit through the door and told them as much, but they still tried for around an hour anyway!) They also spent plenty of time on their phones, not moving items. We made a complaint and the company rudely dismissed it. There are many other options out there - don't put yourself through the AAA experience!
I would like to thank the whole AAA team, your office staff are fantastic and the removalists worked like troopers, I was even lucky enough to have a supervisor come out and make sure the move went smoothly. It was a big day but I must admit I didnt feel stress.
DO NOT USE! The showed up half an hr late and charged me from the booked time. The truck interior was filthy, they used no protective blankets for my furnishings. As a result my queen and two king single beds were covered in dust and filth. My bedhead also had to be steam cleaned as a result of their lack of care. They chipped my front door when bringing in furniture and then overcharged at the end. My complaints to head office have not been responded to. Do not use, very bad service fri start to finish!
I had a fantastic experience with this company. Friendly helpful staff at the office, where I collected the boxes, and the move was excellent. A big thankyou to min and team (truck 12). They were fast, friendly and experienced. Nothing was too hard for them and they took great care of my stuff. Good value too. Thanks again!