-
4, 7 Roberts St
STRATHFIELD SOUTH, NSW, 2136 -
1300 792 ... 1300 792 621
Click to show
-
-
Removalists
Office Removals
Home & Domestic Removals
Commercial Removals
-
Removalists
-
Also Servicing
Enfield, NSW
Burwood, NSW
Greenacre, NSW
Burwood Heights, NSW
Belfield, NSW
Croydon Park, NSW
Strathfield, NSW
Mount Lewis, NSW
Croydon, NSW
43 trucks Sydney wide from $20 per half hour
10 REASONS WHY CUSTOMERS CHOOSE AAA CITY REMOVALIST 1/ Trained Professionals: All our Removalists have completed accredited courses (OH&S and Safe Working & Handling Practices). 2/ Sydney Wide: We service Sydney Wide with over 43 Trucks. 3/ Cheap & Affordable: From $20 phh without compromising on quality. 4 / Popularity: We are one of Sydney's most highly used Removalists due to our service, customer satisfaction, prices, and 43+ Trucks in Sydney. 5 / More Value: We also provide house/office cleaning, carpet cleaning, locksmiths and FREE BOXES. They are fully tailored to suit your needs. 6 / Facilitate: We also provide a range of FREE Removal Cartons, Paper, Tapes, Bubble wraps and Shrink wraps. 7 / Customer Loyalty: Our Loyalty Membership is loaded with lots of benefits, which is why we have returning customers. 8 / Trust: We are trusted to provide regular ongoing services for Department of Community Services DOCS, Salvation Army, Disability Services Australia, Family Planning, St. Vincent De Paul, Human Services Australia and many more. 9 / Helping Communities: A portion of every booking is donated to worthy charities as on our site. 10 / Growing Customers: AAA City Removalist Sydney relocates well in excess of 10,500 happy customers annually. More Value Best Service Lowest Prices View our Video to learn more about AAA City Removalist Sydney & Canberra Packing/unpacking / Cleaning / Carpet Cleaning / Locksmiths / Handymen. AAA City Removalist Sydney is one of the leading Furniture Removalists that specialise in House and Unit removals, Office and Corporate removals, Storage facilities and the Pre-packing. AAA City Removalist experts can handle your relocation needs in all areas of Sydney & Canberra and its outer suburbs including the Central Coast, Newcastle, Wollongong and interstate. AAA City Removalist Sydney also provides a wide range of cartons, paper, tapes, bubble wrap and shrink wrap
Reviews of AAA City Removalist
-
alanaloud Newbie 1 review
We moved with AAA last weekend.
Had the free boxes delivered quickly, and were all great quality, as opposed to the old and shabby ones we received from our old removalists.
They turned up in the time frame we were told. We had Sam in Truck 30. All in all, they worked very hard for us at the end of a long day for them. Nothing was too hard or too much for them, even in helping us move our 400L fish tank! All of our furniture is in tip top shape, and the utmost care was taken in loading and unloading all of it.
Will definitely be requesting Sam and Truck 30 in the future, and have already recommended them to my mum and colleague for their upcoming moves! -
Petersd Newbie 1 review
Tried to obtain a quote & was advised that whilst they don't quote they would give an indicative figure. Took details etc & provided a quote.
On the day they turned up late, then brought a truck two small which resulted in two trips needed. charged for the additional kms & all the additional time. we moved a 3 br house without much gear (2 people, no kids) & this took them almost 8 hours. which cost approx $1600.
Items broken & not advised, 1 chair, marks in walls & floors, hit color-bond fence.
In addition to all of this only the driver could speak English & was rude all the time, so no help.
It was the most frustrating & expensive day.
Do not on any circumstance use these. -
cody_sven Newbie 1 review
My move with AAA City Removalist was smooth and efficient. Their price quote was reasonable since we didn't have far to go and were only moving selected items. the movers were very careful with the furniture as requested and were courteous and friendly.
They arrived early and had a list with them so there was no confusion about what needed moving.
They had a clear plan of action and stuck to it.
I would not hesitate in recommending AAA City Removalist to friends and family -
beaus02 Newbie 1 review
Would like to say a massive "thanks", from start to finish, the whole move experience was brilliant. Initially we contacted AAA City Removalist for a quotation, we were not only pleased with the quote, but the customer service was second to none. On the day of the move, the crew turned up on time, smart and extremely polite and friendly. I have some mirrored glass furniture, which i was concerned would be damaged, straight away, this was wrapped in a highly professional manner, very impressive! the crew worked really hard to get the job finished on time. The same happened on delivery, all went smoothly. Well done AAA City Removalist! Amazing service from start to finish. I would definitely recommend to anyone looking for a removal company. -
gabrielmatthews Newbie 1 review
I contacted AAA City Removalist at short notice and they fitted me in on the next Saturday. They were professional and friendly. I was very happy with the service and the price was very competitive. I will definitely use them again. -
emilyhudson Newbie 1 review
Upon contacting AAA City Removalist for a removal quote, which was the best price about. On moving day the guys arrived on time, provided me with extra wrapping film to secure the breakables, As i was heavily pregnant , i just told them what to take and they did so. At the new house everything was put into the rooms i wanted them into and no breakages either. My experience with this company was nothing under 5 stars, pleasant and smooth move which we all know is a stressful time, so thanks guys. -
nicholaswhite Newbie 1 review
Had AAA City Removalist to move us and as well as being the friendliest, they were also the best on price. Very professional,all the guys were polite and friendly and made us feel at ease, the packing service was particularly good and nothing at all was misplaced lost or broken with everything going exactly where it belonged at the other end, we have had bad experiences in the past with other companies but i have to say these guys are a pleasure to have move you.
Thanks and, will definitely recommend AAA City Removalist. -
tonytz Newbie 1 review
wow - what great service. Michael (no.28) and his colleague were amazing - they wrapped and packed everything safely from our old place (2 storeys, no lift) to our new place without and problems. Their attidute was professional, friendly and did not complain once about a single thing. Im very pleased and would recommend them anytime.
thanks guys for making our move smooth and easy (and in the rain too!) -
laineyworth1 Newbie 1 review
very pleased with AAA City Removalist with how prompt they were in moving my belongings to my new property. all in all very satisfied with the overall service in which AAA City Removalist carried out for us, will definitely use these guy's again for our next removal in 6 months time, and recommend them to our friends and family, once again thanks for making our house removal stress free and very smooth on the day. -
ethanjonassy Newbie 1 review
We were really happy with your service. Your guys were very friendly. Everyone on the day was very quick and professional. Our boxes and furniture arrived as expected and the communication on the day was great, too. Also a big thanks for your patience, when we had to dig one of the boxes out again. I would recommend AAA City Removalist to my friends and family. -
max_taylorr Newbie 1 review
This company AAA City Removalist was very good, they turned up on time and moved everything out and into our new property within five hours, the staff were very pleasant and didn't complain once, all our furniture was wrapped and our mattress was covered in plastic before they moved it, we were very pleased with this company and would highly recommend them. -
williammsmit Newbie 1 review
I have recently used AAA City Removalist and found them to be of excellent character, with a very professional service standard. They worked swiftly and completed the job in perfect time. Price was very good also.
-
True Citizen 2 reviews
Top Class Service. Price was good, on time and very friendly people. Will definitely use these guys again A++++ -
rainy118 Newbie 1 review
had to register a user name to post this thread. Be aware of this removalist. the experience was horrible. 2 persons came on time but only 1 is removing. the other stand on the truck all the time doing some unknown stuff. walking very slowing, driving at the speed of 30K per hour. very horrible experience. do not go with them. -
-
cmep Newbie 1 review
I had a good experience with this company. My son was a removalist so I know they sometimes can "go slow" but that was not our experience with this company, the 2 gentlemen just kept on going, methodically and carefully. They were respectful and polite, and very very careful with our furniture. The move took a little longer than we expected, due to stairs and building height but I felt they earnt every cent of it. Its a horrible job that most of us would rather not ever do, but this company was professional from start to finish and I was very happy with them.
Colleen, Roselands. -
angry11 Newbie 1 review
Horrible! I had hired this company to move the contents of a 2 br apartment from a street-level garage to a single storey house (easy access). They spent the entire time suggesting schemes, and then spending time standing idle trying to convince me why I should go ahead with them. For example, I had requested 2 men and a truck. They turn up with 3 men. I said to them that i only wanted 2 men thank you very much. They stood around trying to convince me that i should have 3 men to 'speed up' the job. I said no thanks. They then spent 10-15 minutes talking on the phone to try and find another job for the third guy -- time that I was paying for. They then suggest that they would like to 'wrap' my furniture at a cost of $100 for every 2 items. I said to them that this did not make sense. I was already paying for just under $100 an hour, so what was the additional cost for? they said 'it's for bubble wrap'. I asked : 'what if i supply the bubble wrap?' they said : 'no we can only use our own', then they suggested that they could do me a favour. I refused all wrapping proposals. They then get on the phone to the company and spend about 20 minutes (again time that I was paying for). Fourty five minutes later from the minute they arrived, the loading of my stuff on the truck begins. Each item required a debate on where it should go, it took 3 and a half hours to load the contents of my 2 bd apartment. They then asked us to drive ahead of them so we can have the door open and ready. The destination was 20 km away, on a weekend, no traffic. We got there in 25 minutes and assumed it would take them no more than 45 minutes. They turned up 1 hour and 15 minutes later.
They then proceeded to very very slowly unloading our furniture. We got angry and were helping them. We were bypassing them. Upon lifting my bed-side table, i noticed that it was broken (it's made of glass). They denied that it was their doing. After 3 hours of unloading, there was one small cupboard frame (a cupboard without the door, back or shelves) and 3 tea cartons (with clothes). The removalist who had been doing all the 'negotiations' then stops working and starts doing paperwork. This goes on for 15 minutes. Since the one inside the truck passing everything to the second guy, all the activities ceased while we were waiting for them to finish the paperwork. I ask them what they were doing and advise them that usually paperwork is done after the move is finished and not charged . They then come up with another proposal: 'How about I stop the clock now and only charge you for 9 and a half hours?' Nine and a half hours to move the contents of 2 br apartment 20 km? are you kidding me? Even if I had agreed to pay for the time that they spent standing around talking, it would still mean that it was going to take them 1 and a half hours to unload the cupboard shell and the 3 tea cartons? They then refuse to unload my cupboard , until i had called the office and paid for 'at least 9 hours'. I made a mistake, i did pay. Recovered my cupboard and only paid them what was fair which is maybe 3 or 4 hours minus the cost of the bed side table that they damaged.
-
melinsyd Newbie 1 review
Never use this company!
I would have given no stars but would only accept review with something.
We used AAA City Removalists for 2 moves which both resulted in horrible service and care, especially the 2nd move.
For the 1st move, they arrived an hour late and when they realised they couldn't make their second job slowed down horribly, extending the move from an estimated 6 hours to 9 hours. We rang 3 times to confirm we had a big enough truck and in the end the truck wasn't big enough to carry all our stuff and we had to go back the next day and do 4 more loads in an SUV. We agreed on extra insurance for our televisions (bubble wrapped) and when we got to the storage shed we discussed leaving the bubble wrap on for the next move. This is where we made the biggest mistake, because we should have insisted the bubble wrap be removed. We acknowledge this was our stupid mistake but again the service should have been to insist to be fully insured.
2nd move, we discussed the insurance of televsions again and verbally advised it would be covered. This move went from an estimated 3-4 hours to 6 hours and ALL our furniture arrived to our new place with chips, scratches, leg removed from dining table and you guessed it, one tv smashed that no longer works. When we went to finalise payments (+ insurance) they had lost the book with all the information and we stupidly paid without any paperwork. So again, we are not at fault in this fiasco and should have been more confrontational with the treatment of our stuff and ourselves. Expensive lesson to learn.
We have made 6 verbal and 3 written complaints to be told that they didn't do anything wrong. Never use this company!
-
BobbyLuburic Newbie 1 review
100 percent satisfied and more. We hired AAA City Removalist to pack our stuff and then move us into our new house.The service provided was nothing short of excellent with no problems and no stress at all. On the move day they turned up on time. Once at our new house they put everything where we wanted. I am not sure how big they are or since when they have been on the market, but their service certainly is a very good one. We moved before which we thought was good, but this time it was excellent. Thank you. -
readysteadyjump Newbie 1 review
Great service from AAA City Removalist company. Good communication before the job - my emails were answered promptly, and then on the day the team from AAA City Removalist company turned up nice and early, and got stuck in straight away. The whole move was done and dusted nice and fast. They even helped us move additional items that hadn't been quoted for with no complaints. Highly recommended - will definitely use again. -
debbie_valerius Newbie 1 review
We used AAA City Removalist company for moving house. The two guys who moved our stuff were 2 really friendly chaps. They were very discreet and professional and did a great job and would definitely use again and recommend to friends and family. They were quick too and were very careful with all our possessions. Thanks again AAA City Removalist :) -
shannon32 Newbie 1 review
We used AAA city removalist to move our shipment of belongings from our freight forwarders to our new home. We can't praise the workers enough for their great customer service and professionalism. Always proactive phone calls keep us informed. Price was competitive either. Good Work...Love you guys... -
DennisChung Newbie 1 review
Last week I moved my house from Baulkham HIlls to Chatswood and I called AAA Removalist I just want to say thank you for them for their move work they did for me. I recommend to use their service without hesitation. Price were competitive. -
Lindsey Lee Newbie 1 review
Recently I had to move overseas and I wanted to move my stuffs to storage house and used a service of AAA City Removalist I was happy I was not doing the lifting. I like to thank all people at AAA City Removal for their great work. -
Samuel_robe Newbie 1 review
Thanks you Guys from AAA City Removalist for coming in and helping me move my apartment as I was so nervous before you guy came in. It was easy for me and I was relaxed. Thanks for the discount provided to me in the total amount. I really appreciate your job. -
Paul331 Newbie 1 review
Thank god I have finally found removalists that is reliable, friendly, fast and respectful of my stuffs.
I just moved my house into storage for a few months and I will definitely call AAA City Removalis
to move me into my next home, no more dodgy, over priced removalists for me! I can rely on AAA City Removalist. -
RickyBrown Newbie 1 review
Guys from AAA City Removalist were fantastic as it was easy for me when I moved to my first home. They gave me quotation so quick
and were on time. Moving was hassal free as they did the job in professional manner. Price was competitive comparing to other movers.
I am pleased with their service and can recommend to anyone to feel free to call them and enjoy the service. -
lilgranty 2 reviews
I had to move over the weekend from a semi to an apartment. Ronnie and his co-worker in truck 11 were amazing and worked like Trojans. They worked quickly and efficiently, bringing my move from Maroubra to Lane Cove packed up and moved in within 4hrs. They also had to squeeze my 3 seater leather lounge up 4 flights of stairs and through a small emergency stairwell doorway without any fuss or complaining and didnt give up, even when it wasnt looking good. Hats off to them big thanks guys, you made my day and my move a smooth one. Cheers, Lisa -
pattersonconnor Newbie 1 review
The boys at AAA City Removalist made moving easy. they showed up on time and did everything they were asked to do. Thank you for the excellent work completing our move. Your can do attitude meant that a very challenging move was made not only possible but a very positive experience. Your courteous and hard working team ensured that all furniture and resources were moved safely, efficiently and with no damage to our new building or equipment! I am happy to recommend AAA City Removalist to anyone! Thanks again!" -
zachanson Newbie 1 review
I am extremely pleased with the service I received from AAA City Removalist when I moved home, Friday 22 February 2013. I would have no hesitation in using AAA City Removalist again and would definitely recommend them, who provided me with a very fast, reliable and efficient move which was also great value for money. -
mackenziejosh Newbie 1 review
We got in touch with AAA City Removalist on a Friday afternoon, got a quote back the same day which we accepted over the phone, the paperwork was minimal and we organized the pick up for the following Tuesday in AAA City Removalist. An extremely efficient service. The price was amazing and communication was excellent, relaxed yet very professional, we can highly recommend this firm for furniture removal in Sydney. -
bretstephenson123 Newbie 1 review
Found that the level of service was excellent, the price of our move was very competitive and it included a full packing service. I would certainly recommend AAA City Removalist company to my friends and anyone I knew was moving. We found their vehicles were new and the staff in uniform. They were very polite and made our day perfect. Thanks AAA City Removalist we will be using your company again !! -
Clyde1980 3 reviews
All seemed okay leading up to my move in date, but we weren't that happy with the movers or the move experience itself. Here is the issue: AAA subcontracts to different companies sometimes. We ended up with staff and vehicle from a completely different removalist company conducting our move! Ask about this beforehand. One of the guys had one month experience as a removalist. As a result it took forever and cost more. Generally unfriendly people from the subcontracted company. I'm sure AAA is great, but unfortunately during our move we didn't meet any of their employees!2 months ago - 07/03/2013 via TrueLocal mobile web
-
April 22 Newbie 1 review
Very disappointing experience with this company. I used them to move in 2008 and they were excellent, my recent move in Feb 2013 was completely different. The removalists were extremely slow, it took 6 hours to move my 1br apartment (resulting in an expensive move). Pieces of my furniture were also damaged. My friend moved on the same day as me (I had referred her to the company) she was also extremely disappointed with the level of service and cost. We have lodged several complaints and have not heard back. I would not recommend them to any friends or family looking to move. -
taylorraelene Newbie 1 review
Everything about using AAA City Removalist was easy and took a lot of the stress out of moving. Boxes were delivered on the day requested and the estimation of how many I would need proved to be very accurate. AAA City Removalist is very sturdy and nothing was broken in transit. Communication by the company was excellent and they picked the crates up on the day and time requested. I would have no hesitation in recommending this company. -
-
brownlyndal Newbie 1 review
My move went very smooth i have moved from my 3 bedroom house to a 4 bedroom house in Sydney everything was moved in under 6 hours i am very happy with them and i will definitely use them if i ever need to move again. -
John M Junior Newbie 1 review
Just wanted to thank George at AAA and Ronnie and the guys from trucks 11 and 43. My move from Willoughby to Chatswood was in danger of becoming a fiasco due to my own foolishness, but these guys sorted me out. They worked like trojans,even through rain, were on the ball, nothing was too much trouble. They got me in under budget and were a pleasure to be around. As a renter I am often in need of movers. Problem is now solved for the future. I will go straight to AAA next time and will recommend to anyone who is moving. These guys Rock.
John M
-
jasonwhite311 Newbie 1 review
AAA City Removalis were the first people to respond to my request for a quote so I used them and I'm glad I did. Everything was organised with the minimum of fuss and the two guys that carried out the move were friendly and super-efficient. I am also very grateful to them for disassembling and reassembling a bed that wouldn't fit up the stairs. Indeed, the whole process ran like clockwork from start to finish and I was very happy with the price as well. I wouldn't hesitate to recommend these guys to everyone. -
jamesdarren259 Newbie 1 review
Couldn't be more satisfied with AAA City Removalist. My husband and I have used other movers in the past but they were careless with our belongings and generally quite rude. The experience we had with AAA City Removalist couldn't be more different - from the courteous call the day before reminding us of the time window that the movers would be arriving to the attention to detail and the care for our belongings that the movers themselves showed was really impressive. -
stephanjohn1983 Newbie 1 review
I recommend strongly AAA City Removalist company. From start to finish everything was perfect. It is rare enough to write a review. The price for the move was very competitive, the person with who I booked the removal was very professional and patient and the two removers who came to do the work were friendly, professional and efficient. Many thanks. -
saschabass Newbie 1 review
To whom it concern,
I just wanted to extend my thanks for the assistance provided by the company last Friday. I was in desperate need of assistance and Daniel helping calm me down and confirm a very last minute booking. The two removal men were professional and took great care with their work. My husband and I are grateful that you were able to come to our rescue when another company had left us stranded.
Many thanks again and we will always sing the companies praises for the excellence provided to us by all staff.
Many thanks again,
Sascha
-
robthomson286 Newbie 1 review
Nothing was too much trouble. Everything was packed, stored & moved with care. Staff were very friendly and helped make the experience less stressful. Price was competitive, not the cheapest, but very efficient and helpful and by far the best company we've ever had. We have moved 7 times and used them twice now. We would not hesitate recommending the company to everyone. -
michaeljonas499 Newbie 1 review
We recently moved and hired AAA City Removalist to do everything. And everything went very smooth. They packed, moved and unpacked without a hitch and no request was too much for the guys of AAA City Removalist. For sure we will hire them again if we move again and I would have no problem recommending them to family and friends. -
phillsvenson Newbie 1 review
Very pleased with the service of the AAA City Removalist staff especially over the phone and by email. I was not able to give firm dates or quantities for some time. Great Great service.Service of the packers was efficient and on time. They call before they come to check that you are home and they provide the packing material. None of my things we broken as they pack and wrap the items very well.
-
SydAu123 Newbie 1 review
Beware AAA City Removalist.
This was the worst moving experience we've ever had. It started badly when they were arrived over half an hour late without excuse or apology. They were rude from the very beginning ignoring the most basic requests. They were careless with the furniture dragging items instead of lifting. They would disappear to the truck for long periods and, when tracked down and asked what they were doing, would simply shrug in reply.
We were forced to call their head office during the move to complain and told they could and would do nothing.
We were also forced to carry many items ourselves to get the job finished.
Stay away from AAA City Removalist.-
nathan2497 Newbie
Sounds like my experience. I contacted their customer service through their website and I emailed them. When I got no reply after a week and a half I posted on their Facebook wall which they deleted and blocked me... Glad they value their customers experience. I will never use them again2 months ago - 28/02/2013
REPORT
-
-
lindsay_wade Newbie 1 review
Fantastic affordable removals. AAA city Removalists were very flexible with time as we didn't want to spend more money than necessary.. On the morning of the move they arrived before 9am start and cracked on straight away, they managed to load and offload within the 3 hours. They took care with our furniture and gave us the option to help us rebuild furniture in our new property. I would never hesitate to use AAA city removalist again or recommend to my friends. -
andrew2311 1 review
Excellent service slightly higher price then your local backyard job but worth every penny when it came to professionalism quality of work and a challenging move. And they all spoke fluent English which makes the move a lot easier.3 months ago - 13/02/2013 via TrueLocal for iPhone
-
hd115525165 Newbie 1 review
The day we moved was one that was extremely challenging as it was incredibly hot, and I had a lot of things to move. Not only did the 3 AAA City Removalist men move all of my possessions in a timely and careful way, they did it all without complaint and a wonderful attitude and were so courteous, polite and helpful at all times, even after 10 hours of hard work. Nothing was too much trouble for them. I have had experience with other removal companies that made me feel intimidated to ask them anything, and this was such a different experience, so I just wanted to thank them, and let them know how appreciative I was of their work, and it certainly helped the move to be a lot less stressful. I will certainly be recommending this company (and those 3 men in particular) if anyone I know needs some cheerful, helpful, competent and kind removalists! -
merelesmith Newbie 1 review
I used AAA City Removalist for my move from Liverpool to Reverina. i recieved more that 20 calls but it was their staffs professionalism that gained my attention. the quote was fair price-wise but the reviews i read had me a little spooked. if it was not for the communication factor between the staffs and myself i would have probably skipped over them. I was not disappointed with them at all. they were on time, the guys worked hard and the price was only 2500 bucks over my quote. I chalk that up to the special packing, there were free offers though. the fee 2000 bucks was well worth the move and i have no complaints and would use them again if needed. -
Joseph Kaa 4 reviews
we used AAA to move our 3 bedroom home from Windsor to Pennant hills, They done a great job, Hard working men and excellent customer service in the office !! -
Tom Hilly 2 reviews
I couldn't be more happier on the removal service by aaacityremovalist the customer service team was excellent from the time I enquired about their service, quote etc. they looked after everything for me, didnt need to worry too much. I'd personally like to thank George for looking after my move and making sure i got through it without any problems. The Removalists were professional and i felt comfortable the way they handled my stuff, especially my antiques. I believe they did their work on time and pleased with the overall relocation service. thanks AAA, Tom Hilly -
debstar77 Newbie 1 review
We used AAA for move from Sydney to Wagga. They quoted us $2653.10. They ended up charging $8690 (I don't think their quotes are related to reality). It took 5 men 7 1/2 hours to pack a three bedroom house into their 2 largest trucks. It then took them 9 hours to drive each way (normally a 5 hour drive). There were numerous times that they gave us wrong information which ended up costing us $1000s. E.g., how long it would take for a truck to arrive, that we needed to pay to have a tree next to our driveway cut down, what size truck we would need.
When I complained the management said that the removalists were entitled to stop for rest breaks whenever they wanted for how ever long they wanted and the customer had to pay for these. Note: they are the only removalists company I know of that has it's own Complaints Department, which tells me a lot. They were very polite and professional before we booked them, but quickly turned into ignoring us after we complained. They also use sub-contractors which I think is important to know but not made clear beforehand.
-
nathan2497 Newbie
Pity their complaints department doesn't monitor their facebook page or reply to the emails to customer service.
2 months ago - 28/02/2013
REPORT
-
-
Mahal143 Newbie 1 review
I Had a simple request for AAA to pick up from Western Sydney and deliver 3-4 suburbs away. I had organised for people to be waiting at the destination all day for the delivery. I was notified at 04:00pm that day that the truck wasn't able to make the pickup. This company is deplorable, their customer service is disgusting, their business ethic is non-existent. I would urge anyone considering using this company to think again. There are plenty of other companies out there to move freight, use any of them bar this one. If I had read these reviews before booking I would have gone with another company, it seems they have upset quite a number of people. Companies like this should not be in business.-
-
-
Joseph Kaa
I've moved multiple times with this company, they have arrived late a few times but hey, it happens to the best of us! They have never said they can't do a job for me, the staff in the office are a lot friendlier than other places like other removalist companies. You sure you're talking about AAA City Removalist ?3 months ago - 02/02/2013
REPORT -
Mahal143 Newbie
Pretty sure we're talking about the same one. I remind you of the definition of logistics being the right product in the right place at the right in the right condition. Didn't happen. If a company can't hit a 4 hour delivery window then yes, I stand by my earlier submission. Don't forget the other negative reviews suggesting I'm not the only one that has had a bad experience.3 months ago - 02/02/2013
REPORT -
nathan2497 Newbie
I don't doubt your story at all Mahal. I had a terrible experience with this company and have tried to contact them numerous times to resole my complaint but they have never replied and have deleted my facebook posts etc. They do not value customer experience at all2 months ago - 28/02/2013
REPORT
-
-
nathan2497 Newbie 1 review
I wish I had read these reviews before using this company. I had a horrible experience with AAA City Removalist. Was extremely offensive and spent more time smoking cigarettes (in the back of the truck with my bed and couch) than moving furniture. I'm just happy I had my flatmate, girlfriend and sister there to help me move or I would have ended up being more overcharged than I already was. The removalists arrived 20 minutes late, charged me for half an hour after they had left and charged me a fuel levy for driving more than 20 kms between places (google maps tells me it's 7.1)
Moral of the story - don't use them -
tootrue2 Newbie 1 review
Beware - !!!!!!!!!
In a move from inner west - eastern suburbs I had things broken ripped and the men they had working were absolutely slack, they say that they are professionally, the opposite is true !!!!'n never never use stay clear !!!! In general when using a removal company always obtain a fixed cost price and have a signed agreement to same, check their public liability and accidental damage policy !!!!!4 months ago - 24/01/2013 via TrueLocal mobile web
-
MaduK 2 reviews
Very rude people. Rolled my cupboard-
-
MaduK
Couldn't finish earlier comment as a keyboard malfunction submitted before finishing message. I hired AAA to move from Epping to Carlingford. The movers came couple of minutes late and got my signature as if they were on time. They always try to talk things around with you during the conversation (unnecessary things like why moving etc) and wasted time. Doesn't let me cut short time either. Finally I told them I need to save time. Very slow packing. Very inexperienced, takes ages to just find the way that a single seat sofa would pass through a door! They rolled and dragged the cupboard on the road and sand got stuck on the wheels and at the destination there is a wooden floor and they did not care to think or not slide it on the wooden floor. So now I am having a huge scratch mark on my brand new wooden floor. extremely careless. This happened even after I have told them that it would happen.3 months ago - 06/02/2013
REPORT
-
-
Tell It How It Is Newbie 1 review
My personal experience was great. Got a truck that was big enough for the job ('Incredible Hulk' truck for large 2 bedroom apartment PLUS extra stop for 3 x large LED panels, French Door Fridge, big Dryer. Filled 30 boxes - 15 large/15 small). Got an extra man to speed things up. If you don't get the extra man it will take them longer and cost you more. We were 3rd floor with lift and they used that well. I also helped the guys. No broken items and they did their job competently. I'd use them again. No reason not to. I used to work in furniture removals business 15 years ago and I know most people underestimate how many cubic feet/square metres of stuff they have. Do yourself a favour, go bigger than you think and get the extra man. Much quicker. If they are on their mobile the whole time like someone noted on here then tell them to get moving!! It's YOUR $$$. Why would you put up with that?? 4 and a half stars. -
jono123456 Newbie 1 review
I would not recommend this company to anyone. Whilst the presales experience was very good, the actual service in moving was terrible. Even though we had taken great pains to inform the company of the nature of the house we were moving from and to,and the nature of our items to be shifted, including very heavy items, the movers who turned up (late) complained about the steps involved, constantly complained about the items being shifted and refused to shift the heavy items that had been previously identified.
To be fair, tow of the staff were good, the third staff let the whole team down, constantly complaining, talking on phone for extended periods, and constantly holding the other two staff back. In my opinion they were also disrespectful of our possessions and negligent in the way they moved the furniture, damaging and dropping several items.
They did not finish the job, in the end the service was so bad that we terminated the contract and asked them to leave. The complaints process has also be unsatisfactory with no satisfaction forthcoming from the organisation.
-
Monday:8:30 AM-6:30 PM
-
Tuesday:8:30 AM-6:30 PM
-
Wednesday:8:30 AM-6:30 PM
-
Thursday:8:30 AM-6:30 PM
-
Friday:8:30 AM-6:30 PM
-
Saturday:8:30 AM-3:30 PM
Removalists
Service Options
Fine Art & Antique Removal Office Long Distance Dismantling Storage Packing & Wrapping Unpacking Assembling Household Insurance Cleaning
Featured Review
I had a fantastic experience with this company. Friendly helpful staff at the office, where I collected the boxes, and the move was excellent. A big thankyou to min and team (truck 12). They were fast, friendly and experienced. Nothing was too hard for them and they took great care of my stuff. Good value too. Thanks again!
Sam, marrickville
REVIEWED BY samfbryant
More Removalists near Strathfield South, NSW
-
Better Removals
Strathfield, NSW
-
Fast Move Couriers
ADD REVIEW
Chullora, NSW
-
Aaall Big Medium & ...
ADD REVIEW
Belfield, NSW
-
TONY SALIBA
ADD REVIEW
Belfield, NSW
-
Man with Van
ADD REVIEW
Greenacre, NSW