The level of service provided by our contact person, Petra at ABC Blinds in Cannington was fantastic. She assisted right from the early building phase to selecting colours over a year later and also with the installation process. Thanks for making a difficult building experience easier.
I organized for ABC blinds to quote me for 3 vertical blinds on my sliding doors. The consultant Ralph Caccamo was very helpful and explained small things like the skirting boards might interfere with the way the slats blocked out the side light coming in. I placed my order and told them they were about $70 dearer than a competitor and they matched their price. 2 days after ordering they rang to book installation within just over a week! Very fast turnaround. Once installed I noticed the stitching on the slats seemed to be very poorly finished. I didn't do anything about it until I saw the spare slats which were sent out to me were completely different (the stitching). A fitter was sent back out to try and fix the problem but he decided to have all three blinds remade. They were refitted within the week. VERY happy with the way the "problem" was sorted out - it seemed to be some problem with the new machine the slats were manufactured on. Will definitely recommend!
Exceptional service & staff that are willing to go the extra mile! Our large order of blinds were available quickly & installed. x2 blinds had to be returned for different reasons, however our installer Jim, came back on his day off to install before our house warming party that weekend. Great communication from all staff. Would highly recommend :-)
I could not be more unhappy with the service I have received from ABC Blinds Outdoor section. This is the first time I have ever put a review on anything but the service I have received is appalling. They had to send a person to measure the area twice , something to do with two different contractors doing the work but when the fitting was done it was the same person. When the contractors came to do the work they left part of the old structure there and so this looks bad against the new work. The contractor bought 2 poles with them and said they didn't know why they had the second pole as they didn't need it , even though we have been charged for it. They then said they were missing a part and would come back ASAP. I rang on the Monday to say I wasn't happy with the work because of the old structure, spoke to a staff who said someone would ring me back. Two days past and no one rang so I rang again and spoke to them, they said they would get someone out to have a look . They made a appointment with me 1 week after installation , didn't turn up. I rang the office to say that no one had come, they made another appointment for Monday 6th and would ring me 1/2 hour before coming received a phone call to say contractor had been hurt and would not be coming . I made arrangements for them to come first thing the following morning, I let them know this was more time away from my business and it was really starting to be very inconvenient. They said they will load up the van in Malaga at 8am and would come directly to me. By 9.15 I still had heard nothing , I rang them, they answered the phone they said they would find out why , left me hanging on phone for 5 minutes and then they came back and said the contractor was in Baldivis, we live in Como. I said you made arrangements yesterday at 4.00 for them to be at my home after 8am. I told them I had taken more time away from my business and so had my husband to meet this contractor and this was turning into a nightmare, I said to them that they had promised they would be at our house that morning. I will never use this company again , the amount of time I have taken away from my business for their lack of professional service is ridiculous. The workmanship is shoddy and 2 weeks later not completed
Could not be happier with the level of service provided by ABC blinds, they were more than accommodating to my needs. Due to the fact that I had to arrange to have scaffolding for the fitter to measure one window, they were able to have the blind manufactured by the next day which saved me the cost of having to hire scaffolding for a second time just to have the blind fitted. I will definitely be recommending them.
Awesome service - I contacted ABC online and heard back from Hayley very quickly. Received a free replacement internal roller part for a roller blind ordered online 6 years ago! I have been recommending these guys for years and won't hesitate to order again when it comes time to update our blinds.
After receiving quotes to repair clips to a vertical blind from another supplier of $120 I contacted Elaine at ABC Wangara who has sent me the required clips in the mail no charge. I have to say that is fabulous service and as a busy Property Manager we appreciate all the assistance for maintenance we can get so I know where I will be sending our business. Thanks heaps Elaiine
Had more than one dealing with ABC so thought it was time to do a review. It has always been a happy relationship with order, measure and fitting of roller blinds and verticals done with efficiency and plenty of help throughout the process. Thanks for the great jobs ABC