NOT a good experience! When we originally booked all itinerary was sent through and the next day they rang back and informed us that there where more additional costs that THEY forgot to mention after already sending through confirmation on prices. Then when we picked up the truck the fuel gage was NOT on full (which they were aware of) and when we returned it we filled it right up so I mentioned that and the person says "you didn't have to do that" oh yeah and if it had less fuel in it than when I got it I bet it would have been a different story... Don't worry I'll just measure it out next time. But no compensation was offered!!! lacking in customer service I think!! and we will not be using again!!