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The damning reviews ahead of mine prompted me to write. I first used Accent 10 years ago to fit 6 venetian blinds in an old house. The guy came promptly to measure and fit , all measurements were accurate. Installation took a while, and like others, I found customer service frustrating. The blinds looked great and worked well. I moved into my present house 7 yearsread more
Terible service as well as product. The sales rep promised delivery in 6 weeks. We waited nearly 3 months. The quality of vertical blinds is as bad as their service. The weight thingies at the bottom of the blinds are not sewn in they have to be individually adjusted and pushed in every time the blinds are opened or closed. Very annoying and won't let you forget howread more
PArt 1 of 4 I called them about when they could come to my blinds, was waiting for a reply but it still hasnt come. Ive waited now week 4 is coming up, out of the 3 quotes i got this was the cheapest but only by no more than $50 but this is also the longest wait out of the 3!! IS it really that hard to tell me when they can install it? PArt 2 of 4 They call my partner toread more
Wow after reading all the negative comments I'm not alone, the lack of customer care, they admit they measured incorrectly yet trying to get them to rectify the problems I seem to be at my wits end with these people, you would think they would have a dept that looks after complaints from the get go to the end. I've been waiting for 9 months and still get the runread more
This business should be closed down! Shoddy workmanship and appalling customer Service. I had a security sliding door installed by them in October 2013 which they admit wasn't installed properly as it was under warranty I expected it to be fixed free of charge but was still charged a service fee for them to inspect and order a new part and you guessed it I amread more