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129 Station Rd
SEVEN HILLS, NSW, 2147 -
(02) 9837 9... (02) 9837 9800
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Reviews of Accent Blinds
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Gutterist 4 reviews
Having moved into my new place and with the sudden heat, I urgently needed screens on my windows. I called in and the staff was willing to come the same day to take the measurements and had the screens ready to deliver and installed in a few days. Excellent service, I can't recommend them enough! -
MVBracks Newbie 1 review
I searched for a while for someone to install blinds on my windows, and I am so happy I ended up at Accent Blinds. The prices were good, very affordable. Plus, their service was great! I will always recommend them to my family and friends. -
PattersonM Newbie 1 review
Accent Blinds customer service is so unacceptable. So unprofessional! 2 months after I paid the deposit for a job that was meant to be ready for installation in 6 weeks, I had not received any calls to let me know that it was not ready yet. After loosing count of the number of phone calls made to track down my order, I was told that it is still "in production" and someone will call you when the order is ready. another 4 weeks later and no phone call. I decided to call back to once again find my order. I was informed that the curtains can be installed the next day. It's the installation day and I'm dreading dealing with the unprofessional installers after they did a bad job on the venetians.
I had a lengthy conversation with the installer of my venetians about the company and customer service and mentioned how egotistic most of the staff are and that the staff talk negatively about customers that complain about their orders being late. For a member of the company to tell a consumer not to ever buy from the company that they work for, is hilarious! Being an interior designer, I know all too well how fast company reputations are spread throughout the design industry. Lesson learned. -
Tamara Smi 2 reviews
I have honestly experienced nothing but problems with the products and service of Accent Blinds. I do not recommend them to anyone. After 7 months of having a repair done under warranty I am yet to receive the original replacement of my order. I am beyond furious and honestly I suggest you look for another company to furnish your windows.5 months ago - 28/11/2012 via TrueLocal mobile web
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Sarah5449 2 reviews
I posted here 1.5 weeks ago. Well Accent finally turned up to install my awning last Monday but didn't bring the parts that they needed. So now I have an awning I can't touch and a hole in my daughter's bedroom wall and surprise surprise.....no contact from Accent as to when they will be back to finish installation. I rang again today, got yet another person who will apparently ring me back today. Sigh....I've heard it all before.....
Today is exactly 5 months since we put the order through. -
Sarah5449 2 reviews
Accent took my money and gave me a written contract with a 4 week installation time frame. 5 months later and I am still waiting!! After several phone calls and no one ever ringing me back with an answer, I finally put my foot down today and withdrew my consent for any more payments to be withdrawn from my bank account. Accent's response - a rude, belligerent management who refused to acknowledge any contract terms or any responsibility for my 5 month wait. When I dared to ask for a discount on the remaining balance for a product I have yet to receive I was met with a ridiculous offer and arrogant statements such as, "Go to Dept of Fair Trading.....I know our rights". I accept that there may have been a shipping issue (apparently it is all manufactured overseas) but why could they not have rung me at the 6 week mark to explain? It may not have been their fault but it most definitely is their responsibility to make sure that the customer is satisfied - particularly when that customer has already paid $400 and has a written contract stating installation will occur within 4 weeks!
So now I will begin negotiations with Dept of Fair Trading and escalate this further . I have a 7 month old baby who still cannot use her bedroom. This afternoon I received a phone call and was told the awning would be installed next week. I guess we will have to wait and see.
It sucks that the customer has to fire up and be labelled as 'difficult' in order to get something that you have paid for months ago.
My advice - stay away from Accent and support your local businesses!-
Sarah5449
I posted here 1.5 weeks ago. Well Accent finally turned up to install my awning last Monday but didn't bring the parts that they needed. So now I have an awning I can't touch and a hole in my daughter's bedroom wall and surprise surprise.....no contact from Accent as to when they will be back to finish installation. I rang again today, got yet another incompetent person who will apparently ring me back today. Sigh....I've heard it all before.....
Today is exactly 5 months since we put the order through.6 months ago - 19/11/2012
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Micha2012 Newbie 1 review
You guys at Accent Blinds are superb! You have made another customer happy. I left your shop at Seven Hills with a smile on my face and a satisfied feeling. You have treated me well when I was in search for a good furnishing on my window, and you have filled me with a lot of ideas during my visit. That is one reason why I bought an Accent product, because it was clear to me that I am getting my moneys worth. -
K.Rose Newbie 1 review
It is very much important for me that my curtains are quality manufactured and its materials and design to suit my interior. It is essential also that curtains should last for quite sometime before you could ever think of changing them. These qualities that I have been looking for in curtains, I found it at Accent Blinds. -
AngelsEye Newbie 1 review
I was enticed at first to buy my blinds at Accent Blinds because of their promo. I did save a lot with their promo during that time.
But what really made me happy with the decision of owning an Accent Blinds product? It is because of the products suitability, its quality and design, but most of all the companys services. I was impressed on how professional they were since day one of my visit at their shop until they came to install my blinds.
I commend them for a job well done; theyre recommendable as well!
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Monday:9:00 AM-5:30 PM
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Tuesday:9:00 AM-5:30 PM
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Thursday:9:00 AM-5:30 PM
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Friday:9:00 AM-5:30 PM
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Saturday:9:00 AM-5:30 PM
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