Very rude, didn't discuss anything just started dragging my belongings across my wooden floor leaving scratches. They claimed I was moving more than I originally stated and that they wrote it down, but they failed to write down my number as I had to call them to see if they were even coming as they didn't turn up. When they did it was a van and 4 hours late. They told me not to argue with them as they have been doing this for "32 years" they clearly did not want to move my dining table complaining I didn't tell them heavy it was! After moving half my stuff into the new house I discovered dents and scratches all over my whitegoods and upon confronting them about it they tried to blame my ring which was ridiculous and we finished the job (they still charging me) so I had half a moved house at 6pm on a Friday night. Do yourself a favor and avoid this catastrophe!