Reviews of Active Fencing
The worst building/maintenance experience of my life. I tried for 5 weeks to book in a date with this company. They kept losing my quote and nobody seemed to know what was going on. 5 weeks later and I have no fence and have unnecessarily taken a day off work today! I have never come across such a disorganised company.
They never announced that their wood was being delivered to my house. Instead, they dumped a pile of wood on the roadside near the construction site next door a week ago without leaving a message for us or any note for us to know the wood was ours. Can't believe they weren't organised enough to call us or just put a note under our door?!
As per their quote I paid another company to remove a hedge back past the old fence (which is a tiny 40cm wooden frame fence). Active fencings quote said they would remove the old fence.
Finally got a date which they changed again at the last minute. The guy they sent out turned up and then did a runner on me and wouldn't pick up his phone!!
Active fencing decided they couldn't do the job after all and came and took their wood away.
Thanks to Peter and especially Nick for your professional and prompt quote & installation of the 15m fence along my property. Very prompt and courteous service, turned up when they said, a great job and left the place clean, clear and tidy. This is the second time I have used them, and would highly recommend the team. Thank you.
My gratitude to you and your men on the ground (I have forgotten the name of the gentleman who completed my job) for a brilliant and professional job.
The work was of a very high standard, and the courtesy, attention and care to the job was much appreciated my myself and my wife.
Please pass on my thanks and appreciation to all concerned. I will have no hesitation in re-engaging and recommending Active Fencing as a fencing contractor of the highest standards.
Vince Calgaro (Concord NSW)
We would just like to thank Steve for a wonderful job done. It took him only 2 and a half days to build for us a new fence of 76 meters. He worked solidly by himself and the workmanship's excellent. Very competitive price and the leftovers were collected 7am the following day which was quite efficient.
Thank you Peter and Lindsay and we have already recommended you to a friend. Good luck and all the best!
Responsive with quote, fast, efficient management of construction, excellent materials and workmanship, communicative via e-mail and SMS throughout. Keith was a skilled tradesman (AND a gentleman), completing the 33m x 1.8m 3-rail treated pine paling fence with galvanised steel posts single-handedly in two days. One of our better building experiences without collateral damage. The old fence was removed from the nature strip where Keith neatly stacked it a few days after construction. There were some unexpected extra charges not discussed during construction when the invoice turned up but these seemed reasonable so we paid them without question. While not the lowest, we accepted Active's quote as they were recommended by a friend who had just used them. We can also recommend their services. Thanks Lindsay, Peter and Keith.
Very difficult to work with and wouldn't recommend at all.
Was incredibly rude and did not communicate anything.
The fencer turned up at 7am one morning without any prior warning.(and I had 4 different properties on the boundary to organise and clear).
Even though staff who did the quotes was great, said things were possible when they weren't.
They left the rubbish and the old fence for over a week, only collecting it when they wanted paying.
I have another 2 fences to be done, and I'll definitely be going elsewhere.