The worst building/maintenance experience of my life. I tried for 5 weeks to book in a date with this company. They kept losing my quote and nobody seemed to know what was going on. 5 weeks later and I have no fence and have unnecessarily taken a day off work today! I have never come across such a disorganised company.
They never announced that their wood was being delivered to my house. Instead, they dumped a pile of wood on the roadside near the construction site next door a week ago without leaving a message for us or any note for us to know the wood was ours. Can't believe they weren't organised enough to call us or just put a note under our door?!
As per their quote I paid another company to remove a hedge back past the old fence (which is a tiny 40cm wooden frame fence). Active fencings quote said they would remove the old fence.
Finally got a date which they changed again at the last minute. The guy they sent out turned up and then did a runner on me and wouldn't pick up his phone!!
Active fencing decided they couldn't do the job after all and came and took their wood away.