I visited Alec Khoo and Associates to lodge a relatively simple income tax return. After two weeks I contacted the firm to find out what the final figure would be. At this point I was asked to provide more paperwork regarding capital losses made on shares sold; this information was promptly delivered. Another month passed by and I again called the firm to find out the final result. Unfortunately my paperwork got lost, although they were able to give me a rough figure.I was told the amount payable would come down when they processed my capital loss from the shares sold; somewhat hard to believe when a capital loss can only be offset against a capital gain (of which there was none). At this point i had lost all confidence in Alec Khoo and Associates and chose to lodge through a private chartered accountant. After one hour my tax was lodged and the amount payable was almost halved. Sounds like a good result? If only the story ended there... Three months later I received a letter from the tax department, which passed through Alec Khoo's office,stating that I now have to pay quarterly tax instalments based on the inflated figure that Alec Khoo had provided. I am now stuck to paying tax at twice the rate I should be, and four times more frequently, all because of a tax return that i never even lodged. In all honesty, you would be better off lodging your tax online than paying them.