I came here because of the amazing reviews, but want everyone to be aware that good reviews don't necessarily mean a equally as great service as everyone else. I came here for my second ever Brazilian. The first time, I went to a quick in and out place, cheap, pain free and efficient. The staff was polite and talked to me which helped me from feeling completely awkward when staff would be looking at my parts! This time however, I thought I would spend a bit more money to treat myself and go to aleisha-jane, based on the great reviews and the website. Basically all I got was a hello from the staff, they made no effort to comfort me or talk me through what was going on even though I had mentioned to them I hadn't been here before. Not only was the wax extremely hot but the removal was the most painful thing I have ever been through, and i've had a wax before! As someone who has a high pain threshold covering the top half of their body - thats saying something. This painful and mute process was over soon enough. Coming home, I have dried wax still all over me, missed areas and I am just so red and raw. I have never been so compelled to write a view before and hate to complain but want you all to know what my experience was like before you make your decision.