Algester Sports Inc

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Reviews of Algester Sports Inc

  • chemIT
    chemIT  Newbie   1 review
    All seems o.k. until you have a legitimate issue with the food or service. The poorly trained senior staff have no idea how to handle customer complaints. They seem to view it as personal criticism and adopt a hostile attitude bordering on aggression. Don't even think about changing your pre-paid, unopened bottle of red wine for a white, even before it's off the shelf! I did, and encountered a hostile, bossy, "staff" who told me the club manager had instructed the staff that they must not allow changes of mind under any circumstances! This person actually seemed to take some pleasure from conveying this wonderful example of customer service. Knowing I would get little satisfaction from pursuing it, I waited until the meal was finished before raising the problem with the kitchen staff. I was met with further hostility and got the response, "What do you want me to do about it, you should be talking to the bar staff". It seems that if you are the customer at Algester Sports club bar and restaurant, you are always wrong.

    1 year ago

  • jeddie81
    jeddie81   25 reviews
    Nice little club, truly friendly staff. Barefoot bowls on Sundays. The beer is cold and the kitchen sure know how to cook a steak!I would go here again. recommended.

    4 years ago

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