!!!!!!!!DO NOT USE THIS COMPANY EVER!!!!!!!! Well where on earth do I start with this poor pathetic excuse of a company?? this company is BY FAR the worst I have ever dealt with. Having run reputable businesses myself I am extremely dumb founded with what this company does back in September I made an inquiry thru their website as I was helping a family member plan their small wedding reception and as I work as a chef and venue manager of businesses we agreed that I would take care of this, Prompt efficient service straight up I received from a lovely staff happy to help with any queries or concerns I had which was great as I was provided with a very good quote I opted to book in and paid the $100 deposit as requested to secure the date.
After I had noticed an item was left off my original quote weeks later I tried emailing and calling the staff I originally dealt with having tried for a week and bit I finally got hold of a rude arrogant staff who had informed me that the staff member I was originally dealing with had left and that my quote would not be honoured I argued and argued as I have every right too, to then be told by this staff this is our price your original quote means nothing practically in simplest terms it was absorbed by myself as this company doesn\'t value its customers regardless of circumstances .
After proving my point on numerous occasions the 2nd staff I had dealt with turned around and said if you dont like our prices going up find someone else, unfortunately this wasnt possible as I searched everywhere rang up everyone to be told that the date in question December 7th 2013 is booked out.
I guess this is now the icing on the cake today on MONDAY 2ND December I made contact with All Suburbs Catering to finalise my menu and times etc. My very first conversation today was regarding my booking in which I was told we have no booking for you and cannot provide you with catering, anger and frustration has never ever been endured this much in my life. I am organising a reception for family to then be told my caterer is no longer providing. Having contacted 3 times to find out more and more information I had instructed to them I was wanting to organise this, and as I was working and would be our of contact via phone they could email me, it then came to 4pm Perth time and 7pm Sydney time I then spoke with an after hours staff who told me that the caterer would not be able to carry out the catering now as they are booked up and unless I was willing to pay more money AGAIN I wouldnt be helped.
How can one company issue 3 different quotes, take a deposit to secure a customers date to then turn around to a customer 5 days out and instruct them that unless they put their hands in their pockets and dig deeper for more money they couldnt help. This is a warning to everyone out there STAY RIGHT AWAY FROM SUBURBS CATERING. I will definitely not ever recommend these guys to anyone.