Wish I read these reviews first. I enquired about them for an upcoming event in Oct 14. Dec 13 they contacted me, told me about a great deal which would take 10 dollars off per person, but the catch was I had to book before 3pm that day & pay a deposit of $100. So I booked! I have sent 17 emails asking for a confirmation of the full price, the set menu etc. Did not receive an answer, finally 2 months later in Feb 14, I had a voice mail on my phone notifying me that they don't do anything along those lines until A Week Before. That is very unprofessional & very inconvenient. I have emailed back stating "I'm sorry but that will not work for me. I need to know the set menu for our function and an estimate on the full price, including the hired staff, now, so I can confirm it all with my partner. If this can't be done then I will have to cancel and find another company that works to our needs. Thanks." Lets see if it will be another 2 months before they contact me.