Could not agree more with Shae below. Not recommended if you want peace of mind.
Was a returning loyal customer with a complicated balcony lift job who had recommended this mover previously. Rebooked with them over 3 weeks ago for a 10am move out job which required strict move-in times with new building management for a Sunday move. At 9.45am I received a call saying "we can only come at 2pm now". Apparently their last job was running 4 hours over?!
Highly stressful situation given I had to then book another removalist who could do a balcony lift on a Sunday at short notice. Luckily, found one who was able to arrive within half an hour!
Probably better now that I went with the new removalist. Ended up costing less and they did a fine job.