We ordered a security door in November last yr, Alsafe promised that we would have it by Christmas. When they came out to install it the door was made much to small and didn't fit. The wouldn't admit it was there fault they said they had been shown a different door to measure when the came the first time so it was our fault it didn't fit. (As if they were showed the wrong door). After multiple phone calls and visits to their office they agreed to re do it. We still have not got our door, I called then in Jan and they said it will be ready by Feb. Yesterday I called and staff said they had seen it in factory and though it was almost ready and would confirm tomorrow. I didn't hear back so called them and they said they hadn't started the door yet as they couldn't get what they needed from supplier and have no idea how long it will take. 3 months and we still don't have our door. Be careful!