will never go here again and hope others read this before going. turned up for my appointment (app)There was only one staff working at the time, told staff I was here for my 1pm app which then staff replied was running 30-40Min's late, if my app was just for a hair cut no worries but it was for a full hair colour change which takes an hour an a half, which mean I would of got out at 3pm. There was no "I'm sorry" or anything. After speaking to the "management" (who thought it was acceptable To yell over the phone at me and speak over the top of me every time i tried to explain) i got told they usually run 30mins late!!!!!I'm sorry but that isn't good enough. I had event that I need to go to which I had to leave my house at 3:30pm to drive two hours to get to and was very excited to turn up with a new hair colour so very disappointed. What's the point of booking in if you cannot keep to the times!! Wish I had read the reviews early about this place- hopefully the management will read this because I have been to other hairdresser who CALL if they are running late or even if someone has cancelled to see if you want to come in early.
The ads thing I have spoken to friends who have had the same experience