The parking/shuttle service was good but the car wash/detailing service is terrible. When I complained and pointed out the extremely poor quality detailing I was met with indifference. Unfortunately I was in a hurry and had already paid for this service.
We've used the parking several times in the past but would never book anything else with them.
Fix & Dig, my name is Lauren and I work for Andrew's Airport Parking. I'm very sorry about your dissatisfaction and would like to rectify this issue with you. If you could please either email me on lauren.o@andrewsairportpark.com.au or call the Melbourne branch on 03 9334 5777. Thank you for your time.
I would like to thank and highly commend the service. We dropped our vehicle off to for 7 days and the counter staff were fabulous, the driver to the aiport was most helpful and had a great sense of humour. My wife and I returned from Adelaide on Monday . Your driver who picked us up was most courteous and helpful. When we picked up our car it was immaculate even the tyres had been blackened and they shone. The staff at Andrew's had fantastic service from start to finish it topped off a great holiday.