Anglers rest? No peace or privacy for guests! We recently booked for a few nights in the villa we were told how wonderful and deluxe the place was by the management. We told them we had small dogs we were bringing with us and was looking forward to a peaceful stay. First impression walk into the villa, there was a hole in fibro the wall, bare and rough concrete floors in the lounge and dining. There were mats partially covering the concrete, but how about a little cheap vinyl or some tiles? 4 star accommodation, more like 2 star in our opinion. The worst of it was, our dining room\/lounge and kitchen areas, backed onto the front main office with only a door to separate us. The office opened at 8am and we heard every conversation, and feared that any conversation we had was heard as well. Our dogs would not stop barking as the voices from the front office were like they were coming from inside the villa. It felt like the management and other guests were in our living room. We couldnt stand it as we were stressed and so were our dogs. I went to speak to management right away and I was told we couldnt be moved as they were booked out and that on our booking we would have been told about the villa being noisy and attached to the main office - which was completely untrue because we NEVER would have made a booking if we were told this. There was no compassion at all.The management said they would update the website about the villa being attached to the offices and that its noisy. Management should definitely disclose this in writing to potential guests and in floor plans on their website. They have your money in full and no refunds. We left our stay early anyway, regardless of them not giving us a refund, as we couldnt bear another day there!