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Reviews of Anglers Tavern

  • iwonka
    iwonka  Newbie   1 review
    we went for my sons birthday and I rang ONE hour before the booking time to inform them I had 2 extra which they said was fine. On arrival they had NO record of my booking so we had to help set up tables and chairs for 21 of us. We waiting an hour for our meals, however mine did not arrive, I was told it would be a little while longer and just not to stress. Everyone had finished their meals and I went and asked where my meal was only to be told that my chicken had been cooked but on plating it they realised "the chicken was off' SO they sent someone to another Castello hotel to pick some up. AT this stage I refused my meal, not wanting a meal that would be trasported in a car.! When it came for the birthday cake, they had NO CUTTLERY saying the cuttlery was all dirty, so we had to eat our cake with our fingers! The service was apalling, the staff looked like they someone needed to iron their clothes, brush their hair and show them how to at least pretend to look interested! The toilets were putrid, my husband walked out of the mens refusing to go and the womens stunk to high heaven! Never again, I remember the Anglers as being a great meal out but no longer! Impossible to contact management to voice a complaint.

    1 year ago

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