In regards to electrolysis, the staff is less than adequate. Its not my intention to write something offensive, just the truth so i'll tell you about my experience. It's taken me quite sometime to get the courage to write about this, but I went to them last year for some electrolysis and I left with very deep scabbing and blisters and subsequently pitting. I have very fare and delicate skin so you can imagine just how inflamed and red the area was. Now i'm not so naive as to think that my skin wont get red after electrolysis, but the entire area was incredibly 'puffy' and the areas where she inserted the needle were actually weeping with pus... she didn't even bother wiping down the skin before or after the process. She may be good at what ever other things she offers, but one of those things is definitely not electrolysis.