I first came in to this salon after moving to the Crows Nest area and was trying to recover from very badly damaged over-bleached blonde hair from a hair salon in my old location. From the first appointment Steph was just amazing. She listened to everything I said and worked with me to get my hair the perfect colour and in much better condition over several appointments. I am very picky with the shade of blonde I like (not too cool and not too warm/gold) and Steph never hesitates to suggest ideas and options to make sure I am 100% happy with the end result each and every time - she is seriously a colour genius. The salon is modern yet relaxed and the service of all the staff is professional but still friendly. Steph is worth her weight in gold and I couldn't be happier.