Shocking. Firstly they didn't open the doors before 6:30pm for dinner so we waited out in the cold with other groups of patrons who also had dinner reservations. We tried to order appetiser only to be told they were sold out (they'd just opened for the evening) and we missed out on the bread basket for some unknown reason whilst we watched every table around us being served the bread array. I've been many times before and had a lovely experience but sadly this venue is no longer about the good food and great service - just the beautiful view. Never again for me.