After visiting most well known aquarium stores in Sydney, I was so glad to get to this store. I was in the process of setting up my first reef tank and decided to pay these guys a visit. Although I did a of my own research, I had been told by staff from other stores that I would need a lot of extra equipment, supplements, etc. and went to this store with the intention of buying all this extra stuff because they seemed to have good prices online.
On my first visit, I was definitely impressed with the shop. Looks great and has a lot of stock instore. I plucked a lot of different things off the shelves without speaking to the staff as I thought I knew what I needed. I got to the counter and had a quick chat to one of the guys. I told him about my tank and he was so knowledgeable and helpful. To cut a long story short and this is no joke, instead of me purchasing close to $400 worth of equipment, I ended up walking out with a single $30 bottle of a certain reef supplement. That's right, an aquarium business that is willing to give you the correct advice and undersell you. I was shocked and amazed and that's why I don't even bother shopping anywhere else now. My tank is thriving because of the help from these guys.
They have helped me test my water, bring my tank back from a minor disaster, source specific types of livestock and always given me accurate information. They do seem as though they care about their customers and their tanks and not just a sale. I can't stress this enough. They have always given my the right advice and encouraged me to buy only the correct equipment. This was not the experience I had with any other aquarium store.
Great stock and great prices as well. Shop prices are competitive with online stores and their advice will save you a lot down the track.