No follow-up. Went into the Post Office to purchase an item that was in their catalogue, to be told that they had none in stock. When I asked the staff if they were expecting any more, I was told they didn't know. I then asked if they would order one in for me, they dithered and eventually took my details on a scrap of paper. I haven't heard anything regarding my enquiry.
Customer service is woeful. took me 3 months to get my passport, as they did not take the photo correctly THREE times! Lines are so long, meaning if you need to pick something up, prepare to spend your entire lunch break in the line, I also phoned to get some information about posting large numbers of documents, i was told "oh i dont know anything about that, just look on the Australia post website, bye." (i had already and there was no information about my particular inquiry) I have now changed my post box to the west armidale post office as it is so hassle free!
Pretty poor. There is no longer a parcel pick-up, so one has to join the long cues inside. Today my wife left the cards for the parcels at home, and we are out of town, she also left her ID at home! My son could pick the parcels up as he has his ID, but there is NO WAY OF CONTACTING THE ARMIDALE POST OFFICE!!! No phone, no email. This is ridiculous. And they used to be so helpful. Very dissapointed.