Car Rental

Ascot Car Rental Pty Ltd

64 Reviews
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Ascot Car Rental Pty Ltd

Rent a Car Group Pty Ltd has locations Australia wide. Call national reservations today and jump into a Rent a Car Group rental car today.

Contact details

Email this business
(02) 9666 3044
(02) 9516 5382

REVIEWS (64)

Very good
42
Good
0
Average
0
Poor
0
Very poor
22

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CJO Sydney
OVER a year AGO

I would not go near Ascot again. I rented a car Dec 2014 and it took three months to get my deposit back. Let's get this clear, there was no dispute over tolls or damage. It took Ascot months to return the deposit AFTER they confirmed no outstanding issues. It was so stressful, it became my part-time job almost, including weekly calls, e-mails and they were so rude. ...read more

AirportGuru
OVER a year AGO

My nephew from Brisbane wanted to rent a car while he was in Sydney for a work trip, I took him into Ascot Car Rental as I was happy with my rental, he rented a new corolla for 6 days and he was very happy with the deal offered, as I said if I receive good service I will recommend to other people, Ascot discounted a further 10% off the book rates, thanks guys.

stash nar
9 months AGO

Airport guru is the guy who runs Ascot car rentals because he also runs a park and fly near the airport

najeeb84
OVER a year AGO

I rented a car back in August 2013, and since then I have been calling them and getting promises to get back my $400 insurance. More than 10 months has passed. I went to NSW fair trading who tried to help, but was not effective. Will raise issue with NSW Civil and Administrative Tribunal (NCAT).

AirportGuru
OVER a year AGO

Got to say what great service Ascot Car Rental provide, the free airport pick up deal is great and the rental rates from this rental company are great as well. First time I rented with Ascot and extremely happy. Will rent from them again. Great bunch of people.

Richard2014
OVER a year AGO

I rented a car from Ascot Car Rental and didn't get my deposit back despite multiple requests and broken promises. I went to the NSW Civil and Administrative Tribunal via the internet, paid $38 and lodged a general complaint and by telephone told my story on the appointed date - no lawyers needed.

Richard2014
OVER a year AGO

Ascot were ordered to refund my full $500 deposit immediately.

AirportGuru
OVER a year AGO

I received my $500 bond back immediately? Had no problems in that department.

FREQFLYER66
OVER a year AGO

we rented a car from Ascot Car Rental for 18 days, we drove all over NSW, loved it, great holiday and great new car. We rented a new Toyota Camry sedan, found this company thru the hotel we were staying at near the airport, highly recommended.

AirportGuru
OVER a year AGO

You simply gotta love those new car rentals, that new car smell is great.

Kia444
OVER a year AGO

STAY AWAY FROM THEM! Bad practice, bad business! I had to chase them every day for 2 weeks after which I go there in person. SO MUCH HEAD ACHE AND STRESS. ABSOLUTELY NOT WORSE THE CHEAPER RATE. I would never go around an unknown, cheap rental company again. SURE YOU MIGHT BE ONE OF THE CUSTOMERS WHO might not have any problems with ...read more

FREQFLYER66
OVER a year AGO

I've rented many cars, I'm sure you would have signed a rental agreement with a damage section? You rent a car it's in your care, if there is damage sustained while on rent to you then your liable. I don't think they would rip you off if the the car was returned with damage, ...read more

Kia444
OVER a year AGO

I searched all the web for the reviews on this company, and more than ANY OTHER company they have more negative than positive reviews. there are people who might not have any problems with them but the problem is more people experience problems than those who don't. ...read more

AirportGuru
OVER a year AGO

Hey KIA444, As a happy client of this company I find it hard to believe you forced to pay anything, they did a full proper check out report with me and another renter while I was at the office, if you were not happy with the way they do their check out reports you should have canned the ...read more

bryantheman
OVER a year AGO

ASCOT CAR RENTAL HAD THE BEST RENTAL DEAL in town, we rented a toyota land cruiser for 5 days and the rate was almost half of what the other rental places charge, you cant get any cheaper than Ascot Car Rental, they even offered reduces excess.

Ascot ROb Dogs
OVER a year AGO

I had a case of $111 dollars taken off my credit card 3 weeks after I left Australia in Jan 2014 for administration charges for a case I was cleared by the Ombudsman for registering the wrong car details for toll charges.

bryantheman
OVER a year AGO

i rented a car as well, you should have put the correct rego on the toll pass mate, there is a $55 fee for each violation, Ascot even explained this at the start, well it looks like its your fault, you have to wear it. i had a great experience with this rental firm.

Youhoo
OVER a year AGO

Read the comment properly bryantheman, Ascot Rob Dogs said he was cleared by an ombudsman of putting the wrong details down, in other words it was not his fault, mate!

tonyblack
OVER 2 years AGO

My Daughter and i rented a car from Ascot for 9 days to travel to Melbourne, we rented a toyota yaris, nice car and the car rental rate was great as well, the service was great as well, this is the second time we rented with Ascot, we picked it up from the Mascot office, the car was like new, i highly recommend Ascot, only $36 a day for this car.

bryantheman
OVER a year AGO

hey Tony you are 300% correct - the Ascot Car Rental deals are the best.

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