JaxRostom  Newbie   0 review

Sorry, this review has been removed by TrueLocal.

MrArrow  Newbie   1 review

The best car rental service, i look for two things, service and price and Ascot Car Rental offer both, service was great and the price was great as well, had a rental car for 7 days and the rate was nearly 50% cheaper than the competition, i will use Ascot Car Rental again with out a doubt, thanks Ascot.

HughfromMelbourne   2 reviews

My son and i rented a car from Ascot Car Rental for 2 months, we started in Sydney went to Brisbane then Cairns and back to Sydney, lovely trip, much driving but a lovely trip, i took long service leave from work and went on a 2 month break, we were going to train it or bus it but we came across Ascot Car Rental and we hired a little hyundai i 20 from $29 per day which was great and we had the car full time.

There were no extra charges, $29 per day drive away price, we called many rental places and Ascot was the best priced for car rental and excess, the other car rental people wanted a $3,000 excess at Ascot we only had a $250 excess which was a great offer.

We found this company to be service driven more than price driven, even though the rental rate was great we went with this company because they offered a free pick up service and a free use of the sat nav gps which was great.

i travel as much as i can but i must say we were impressed with Ascot Car Rental and we would highly recommend this rental company if you want a great rental deal and if you are looking for great service.

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  AKKK Newbie 

  Uhhh...You may wish to see all the people below still waiting for their refunds...It makes no sense if a car was returned in the same condition it was hired with full petrol, no parking or speeding ticket...Perhaps they should response to all the poor customers from overseas and interstate below.

  1 week ago - 09/05/2013

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  MrArrow Newbie 

  i say your comment you made AKKK and i would have to disagree with you, i am from Queensland and i had no problem with Ascot at all, i look at the reviews and i can see that the great reviews about this rental company actually outweigh any bad comments, i was a happy renter with Ascot and would recommend them to my friends and work mates, i had no problem with them, you should take a closer read over the reviews, you will see some negative reviews do not even make sense, why would Ascot hold your bond? does not make sense, if you had an extras costs or you broke the rental agreement i assume there are extra charges? either way i can confirm that i was a very happy renter and i would personally recommend Ascot Car Rental with no hesitation.

  1 week ago - 11/05/2013

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AKKK  Newbie   1 review

We rented a car from Ascot Car Rental (Australia) - One in Dec 2012 and the other March 2013 - They took 2 lots of $250 deposits - It is now May 2013 and I am still waiting for the deposit to be refunded - I have make several overseas telephone calls, sent texts to no avail. Everything is always blamed on the poor 'Admin Dept.' - I am sure the 'Admin person is most likely the gentlemen I have being liaising with. I was lucky to have checked my credit card; otherwise I would not have noticed this. . Most car rental will put a block on an amount (I believe it is called 'Pre-Authorization' but not physically take the money out of your account.

I challenge Ascot to response to this and please provide one good reason why deposits taken out in Dec 2012 and Mar 2013 have still not yet been refunded after several telephone calls and promises. Just lucky I checked my credit card. Really sad, as I was using this company for a good few years and never really checked my credit cards. I will need to go back few years and reconcile.

GregWren  Newbie   1 review

had a great experience with Ascot Car Rental, needed to hire a car for 14 days and i hired a small compact for $30 a day with no extra's which is brilliant, compared to the other rental companies it was the best rental deal and the service was great as well, i would hire from Ascot Car Rental in the future, the new cars are a bonus as well but the rental rate was the best part, great rental company.

Broit & Co  Newbie   1 review

i took and two week holiday and came to visit Sydney, wow what a place, busy compared to back home, good old south australia but Sydney was great, we decided to rent a car for the two week period, we found a company called Ascot Car Rental who located near our hotel in Randwick, they were great, we booked with them because the rental agent threw in a FREE sat nav saving us $70 and the FREE airport drop off service was great as well, this company really looked after us, i highly recommend this rental company and i will rent from them again in the future.

HarrickGroup  Newbie   1 review

hello world, just want to rave about my great rental experience with Ascot Car Rental, 1st time user and they were absolutely great. The cars were new and the rental price was sweeter than pie and the service was out of this world, i normally use the time share rental places but i needed a 2 weeks rental and Ascot was the most competitive and their office is just around the corner from my home so it was convenient for me.

renting a car was made easy by Ascot, i had to pay $5 per day for a sat nav but the car rental was only $29 per day for a little hyundai i20, so overall i got a good deal, i tried to get the sat nav free but at $5 per day its pretty good.

would rent from Ascot Car Rental again no problem, 5 stars in my book.

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  HughfromMelbourne  

  just like us, first time users and we were very impressed with Ascot Car Rental not just a great rate but topped with great service.

  1 week ago - 08/05/2013

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Kcannhowie  Newbie   1 review

Hi all, I'm another customer who has also had deposit not returned by this company. I believe this is in breach of the fair trading act.

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  HarrickGroup Newbie 

  i got my deposit back straight away from this company, maybe you had additional charges pending? maybe you had damage to the car? there has to be a reason why you did not get the deposit back, i got my deposit back straight away and i have a second rental booked with Ascot, give them a call and try and sort it, they are reasonable people otherwise i would not be renting off them for a second time.

  3 weeks ago - 22/04/2013

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  AKKK Newbie 

  Yes. I am still waiting for my deposit. You should write to your credit card company and complete a dispute claim form. Also contact the Australian fair trading (NSW). I have done both and should hopefully get a result. Still puzzled as to why they are behaving like this...

  1 week ago - 11/05/2013

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symondsays  Newbie   1 review

What a great car hire experience this was. We hired a small compact car for 27 days and Ascot Car Rental were great, the car was new the rental rate was superb and the service was second to none, a real all round experience. I will twitter about Ascot Car Rental and tell all my followers and tell family and friends about there great prices and service, almost half the rental cost compared to the other rental companies. Worth a shot.

mrterryvartas  Newbie   1 review

This is my third rental car with Ascot Car Rental, and just like every rental they always take care of me, we rented a toyota corolla and went to canberra for the weekend, the wife and i really needed an escape, Ascot Car Rental have the best rate on new car rental and i went with Ascot the first time because of the free pick up and drop service they offer, this is a great service which is not offered by the other car rental firms and they are a great bunch of people to deal with, i have already booked another rental for May.

I am a business owner myself and they treat me the way i treat my clients, that's why i have rented with Ascot 3 times now and i even have there business cards in my cafe, great rental company, give them a crack you will be happy with there price and service.

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  symondsays Newbie 

  You are on the mark Terry, great place to hire a car from.....

  1 month ago - 11/04/2013

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  HarrickGroup Newbie 

  great place to rent a car.

  3 weeks ago - 22/04/2013

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  Broit & Co Newbie 

  spot on Terry, they treat the customer the way we treat our customers, it's great to see they went the distance to get my business by offering a FREE sat nav rental, your up to your third rental already, amazing, looking forward to my next trip to Sydney, i want to drive to canberra as well and say hi to the pollies down there.

  3 weeks ago - 26/04/2013

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  GregWren Newbie 

  i would rent from Ascot Car Rental again as well, you are up to your 3rd time, they must be looking after you.

  2 weeks ago - 01/05/2013

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  HughfromMelbourne  

  wow, your third rental, looks like Terry knows where to find a good deal, Ascot Car Rental are great, i will book my next rental with Ascot.

  1 week ago - 08/05/2013

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  MrArrow Newbie 

  more happy clients, well done Ascot Car Rental.

  1 week ago - 11/05/2013

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AdamSmith44  Newbie   1 review

I've hire cars from numerous agencies over the years and have never had a problem until I came across these guys. Their rates are low but you pay for it at the other end when you try to get your deposit back. You can't chase them up by calling them because because they tell you they are sorting it out and will call you back. I've never received a return call, despite numerous calls. Once they have your number then they behave rudely and hang up on you or screen the call. I'm now looking into making a formal complaint to get this sorted out.

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  Alexa rung Newbie 

  I agree. Worst company.
  
  

  1 month ago - 04/04/2013

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  Kcannhowie Newbie 

  Hi I'm setting legal action against this company, can you keep me informed of your progress please, or we can work together.

  1 month ago - 07/04/2013

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  HarrickGroup Newbie 

  totally disagree with these comments, i found Ascot great and easy to deal with.

  3 weeks ago - 22/04/2013

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