The best car hire experience ive ever encountered, ascot car rental was great from the start, rented a car for 5 days and the insurance cover was the most competitive, returned the car back and ascot dropped me back home for free, ive never had this kind of service from a car hire business before, ascot were really great....
Horrible experience. My deposit was never returned. They charged me $403.87 for a 1 day rental of a small car. Horrible service. I have tried repeatedly to get my deposit returned and over two months later they will still not refund me. I have given up on ever getting my money back as I am no longer in the country. DO NOT HIRE FROM THEM!
I am new to Sydney, moved over from New York, had a rental with Ascot Car Rental, great bunch of people to deal with, saved a huge amount of cash as the car rental was $29 per day with no extra's, had the rental car for 47 days, great drive away deal, will use Ascot again very soon.
i had a rental car from Ascot Car Rental for 10 days for $30 a day and this renter had a rental for 47 days at $29 a day, very good rental rates even for a short term rental like mine, only $1 a day difference for 10 days to 47 days, that is great, at some other rental places they actually charge you more per day for less days but the $1 a day difference at Ascot is actually great and helps people who want to save a dollar.
i hired a car with Ascot Car Rental for 14 days, went to Sydney Brisbane and back, great service and great price, will rent with Ascot Car Rental again, the car was new and the best thing was the free pick up and drop off service, they picked me up from home, great service.
5 star service and the best car rental rates in Sydney only with Ascot Car Rental, we rented a new toyota camry for 60 days for only $40 per day with a $250 excess this rate is half the rate of the other rental firms, you simply cannot do better, Ascot Car Rental were great from the start to finish, bump free which means hassle free, when we visit Australia again we will rent with Ascot Car Rental.
I employed 2 new staff in my new business and i was required to provide 2 motor cars to them as part of the package and i had no time to shop around to purchase 2 new motor cars so i decided to rental on a monthly basis and i came across a firm called Ascot Car Rental who have a location in Surry Hills near my office, what a great choice i made, i rented 2 new hyundai i20's for only $849 per month per car, this is my third month with Ascot and i can tell you they are great to deal with, will stick with Ascot for a long time to come..... really are easy to deal with and offer a hassle free car rental experience.
Ascot Car Rental really took care of me, i had a rental from them while i was in Sydney for work, the car was new and had low klms and the rental rate was great, i had the rental for 6 weeks and paid like $210 per week which was great and this deal even had the lower excess included, this price was the best going around. We have staff from our Perth offices going to Sydney every month and we all now use Ascot Car Rental as they offer us great service with free airport pick up and drop and the best rates in town.
my advice, work with a more professional people. these people have no respect for anybody. last time I talked with them on the phone to get my $500 back which is late for more than three month now but all I heard is F*** words.
Ascot were great to deal with, i have 2 motor cars on a month to month rental and they are very easy to deal with, the price is a great but the service is even better and i have asked for a monthly invoice and i have had no problems, renting with Ascot has saved me $600 per month and over a 12 month period this is a big saving, Ascot are great.
The best car rental service, i look for two things, service and price and Ascot Car Rental offer both, service was great and the price was great as well, had a rental car for 7 days and the rate was nearly 50% cheaper than the competition, i will use Ascot Car Rental again with out a doubt, thanks Ascot.
My son and i rented a car from Ascot Car Rental for 2 months, we started in Sydney went to Brisbane then Cairns and back to Sydney, lovely trip, much driving but a lovely trip, i took long service leave from work and went on a 2 month break, we were going to train it or bus it but we came across Ascot Car Rental and we hired a little hyundai i 20 from $29 per day which was great and we had the car full time.
There were no extra charges, $29 per day drive away price, we called many rental places and Ascot was the best priced for car rental and excess, the other car rental people wanted a $3,000 excess at Ascot we only had a $250 excess which was a great offer.
We found this company to be service driven more than price driven, even though the rental rate was great we went with this company because they offered a free pick up service and a free use of the sat nav gps which was great.
i travel as much as i can but i must say we were impressed with Ascot Car Rental and we would highly recommend this rental company if you want a great rental deal and if you are looking for great service.
Uhhh...You may wish to see all the people below still waiting for their refunds...It makes no sense if a car was returned in the same condition it was hired with full petrol, no parking or speeding ticket...Perhaps they should response to all the poor customers from overseas and interstate below.
i say your comment you made AKKK and i would have to disagree with you, i am from Queensland and i had no problem with Ascot at all, i look at the reviews and i can see that the great reviews about this rental company actually outweigh any bad comments, i was a happy renter with Ascot and would recommend them to my friends and work mates, i had no problem with them, you should take a closer read over the reviews, you will see some negative reviews do not even make sense, why would Ascot hold your bond? does not make sense, if you had an extras costs or you broke the rental agreement i assume there are extra charges? either way i can confirm that i was a very happy renter and i would personally recommend Ascot Car Rental with no hesitation.
We rented a car from Ascot Car Rental (Australia) - One in Dec 2012 and the other March 2013 - They took 2 lots of $250 deposits - It is now May 2013 and I am still waiting for the deposit to be refunded - I have make several overseas telephone calls, sent texts to no avail. Everything is always blamed on the poor 'Admin Dept.' - I am sure the 'Admin person is most likely the gentlemen I have being liaising with. I was lucky to have checked my credit card; otherwise I would not have noticed this. . Most car rental will put a block on an amount (I believe it is called 'Pre-Authorization' but not physically take the money out of your account.
I challenge Ascot to response to this and please provide one good reason why deposits taken out in Dec 2012 and Mar 2013 have still not yet been refunded after several telephone calls and promises. Just lucky I checked my credit card. Really sad, as I was using this company for a good few years and never really checked my credit cards. I will need to go back few years and reconcile.
i did not have any problems with this company, i actually found their admin people good as i requested a tax invoice break up and received the same day,
i actually found them easy to deal with, i felt that i was actually a client not a number.
I have similar or worse experience. I book to have a minibus for coming Sep trip, but so far they have taken out the money from my credit card 3 times. I called the sale staff and they sounded very polite and all that but yet my money have not been returned and no confirmation email sent to me after more than one month of booking. Thanks for sharing your experience. I will call my credit card company tomorrow to dispute the transactions.