NickDonevski  Newbie   1 review

Ascot Car Rental really took care of me, i had a rental from them while i was in Sydney for work, the car was new and had low klms and the rental rate was great, i had the rental for 6 weeks and paid like $210 per week which was great and this deal even had the lower excess included, this price was the best going around. We have staff from our Perth offices going to Sydney every month and we all now use Ascot Car Rental as they offer us great service with free airport pick up and drop and the best rates in town.

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  Rayana Newbie 

  my advice, work with a more professional people. these people have no respect for anybody. last time I talked with them on the phone to get my $500 back which is late for more than three month now but all I heard is F*** words.

  1 week ago - 08/06/2013

  REPORT

MrArrow  Newbie   1 review

The best car rental service, i look for two things, service and price and Ascot Car Rental offer both, service was great and the price was great as well, had a rental car for 7 days and the rate was nearly 50% cheaper than the competition, i will use Ascot Car Rental again with out a doubt, thanks Ascot.

HughfromMelbourne   2 reviews

My son and i rented a car from Ascot Car Rental for 2 months, we started in Sydney went to Brisbane then Cairns and back to Sydney, lovely trip, much driving but a lovely trip, i took long service leave from work and went on a 2 month break, we were going to train it or bus it but we came across Ascot Car Rental and we hired a little hyundai i 20 from $29 per day which was great and we had the car full time.

There were no extra charges, $29 per day drive away price, we called many rental places and Ascot was the best priced for car rental and excess, the other car rental people wanted a $3,000 excess at Ascot we only had a $250 excess which was a great offer.

We found this company to be service driven more than price driven, even though the rental rate was great we went with this company because they offered a free pick up service and a free use of the sat nav gps which was great.

i travel as much as i can but i must say we were impressed with Ascot Car Rental and we would highly recommend this rental company if you want a great rental deal and if you are looking for great service.

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  AKKK Newbie 

  Uhhh...You may wish to see all the people below still waiting for their refunds...It makes no sense if a car was returned in the same condition it was hired with full petrol, no parking or speeding ticket...Perhaps they should response to all the poor customers from overseas and interstate below.

  1 month ago - 09/05/2013

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  MrArrow Newbie 

  i say your comment you made AKKK and i would have to disagree with you, i am from Queensland and i had no problem with Ascot at all, i look at the reviews and i can see that the great reviews about this rental company actually outweigh any bad comments, i was a happy renter with Ascot and would recommend them to my friends and work mates, i had no problem with them, you should take a closer read over the reviews, you will see some negative reviews do not even make sense, why would Ascot hold your bond? does not make sense, if you had an extras costs or you broke the rental agreement i assume there are extra charges? either way i can confirm that i was a very happy renter and i would personally recommend Ascot Car Rental with no hesitation.

  1 month ago - 11/05/2013

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AKKK  Newbie   1 review

We rented a car from Ascot Car Rental (Australia) - One in Dec 2012 and the other March 2013 - They took 2 lots of $250 deposits - It is now May 2013 and I am still waiting for the deposit to be refunded - I have make several overseas telephone calls, sent texts to no avail. Everything is always blamed on the poor 'Admin Dept.' - I am sure the 'Admin person is most likely the gentlemen I have being liaising with. I was lucky to have checked my credit card; otherwise I would not have noticed this. . Most car rental will put a block on an amount (I believe it is called 'Pre-Authorization' but not physically take the money out of your account.

I challenge Ascot to response to this and please provide one good reason why deposits taken out in Dec 2012 and Mar 2013 have still not yet been refunded after several telephone calls and promises. Just lucky I checked my credit card. Really sad, as I was using this company for a good few years and never really checked my credit cards. I will need to go back few years and reconcile.

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  NickDonevski Newbie 

  i did not have any problems with this company, i actually found their admin people good as i requested a tax invoice break up and received the same day,
  i actually found them easy to deal with, i felt that i was actually a client not a number.

  1 month ago - 21/05/2013

  REPORT

GregWren  Newbie   1 review

had a great experience with Ascot Car Rental, needed to hire a car for 14 days and i hired a small compact for $30 a day with no extra's which is brilliant, compared to the other rental companies it was the best rental deal and the service was great as well, i would hire from Ascot Car Rental in the future, the new cars are a bonus as well but the rental rate was the best part, great rental company.

Broit & Co  Newbie   1 review

i took and two week holiday and came to visit Sydney, wow what a place, busy compared to back home, good old south australia but Sydney was great, we decided to rent a car for the two week period, we found a company called Ascot Car Rental who located near our hotel in Randwick, they were great, we booked with them because the rental agent threw in a FREE sat nav saving us $70 and the FREE airport drop off service was great as well, this company really looked after us, i highly recommend this rental company and i will rent from them again in the future.

HarrickGroup  Newbie   1 review

hello world, just want to rave about my great rental experience with Ascot Car Rental, 1st time user and they were absolutely great. The cars were new and the rental price was sweeter than pie and the service was out of this world, i normally use the time share rental places but i needed a 2 weeks rental and Ascot was the most competitive and their office is just around the corner from my home so it was convenient for me.

renting a car was made easy by Ascot, i had to pay $5 per day for a sat nav but the car rental was only $29 per day for a little hyundai i20, so overall i got a good deal, i tried to get the sat nav free but at $5 per day its pretty good.

would rent from Ascot Car Rental again no problem, 5 stars in my book.

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  HughfromMelbourne  

  just like us, first time users and we were very impressed with Ascot Car Rental not just a great rate but topped with great service.

  1 month ago - 08/05/2013

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Kcannhowie  Newbie   1 review

Hi all, I'm another customer who has also had deposit not returned by this company. I believe this is in breach of the fair trading act.

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  HarrickGroup Newbie 

  i got my deposit back straight away from this company, maybe you had additional charges pending? maybe you had damage to the car? there has to be a reason why you did not get the deposit back, i got my deposit back straight away and i have a second rental booked with Ascot, give them a call and try and sort it, they are reasonable people otherwise i would not be renting off them for a second time.

  1 month ago - 22/04/2013

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  AKKK Newbie 

  Yes. I am still waiting for my deposit. You should write to your credit card company and complete a dispute claim form. Also contact the Australian fair trading (NSW). I have done both and should hopefully get a result. Still puzzled as to why they are behaving like this...

  1 month ago - 11/05/2013

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symondsays  Newbie   1 review

What a great car hire experience this was. We hired a small compact car for 27 days and Ascot Car Rental were great, the car was new the rental rate was superb and the service was second to none, a real all round experience. I will twitter about Ascot Car Rental and tell all my followers and tell family and friends about there great prices and service, almost half the rental cost compared to the other rental companies. Worth a shot.

mrterryvartas  Newbie   1 review

This is my third rental car with Ascot Car Rental, and just like every rental they always take care of me, we rented a toyota corolla and went to canberra for the weekend, the wife and i really needed an escape, Ascot Car Rental have the best rate on new car rental and i went with Ascot the first time because of the free pick up and drop service they offer, this is a great service which is not offered by the other car rental firms and they are a great bunch of people to deal with, i have already booked another rental for May.

I am a business owner myself and they treat me the way i treat my clients, that's why i have rented with Ascot 3 times now and i even have there business cards in my cafe, great rental company, give them a crack you will be happy with there price and service.

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  symondsays Newbie 

  You are on the mark Terry, great place to hire a car from.....

  2 months ago - 11/04/2013

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  HarrickGroup Newbie 

  great place to rent a car.

  1 month ago - 22/04/2013

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  Broit & Co Newbie 

  spot on Terry, they treat the customer the way we treat our customers, it's great to see they went the distance to get my business by offering a FREE sat nav rental, your up to your third rental already, amazing, looking forward to my next trip to Sydney, i want to drive to canberra as well and say hi to the pollies down there.

  1 month ago - 26/04/2013

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  GregWren Newbie 

  i would rent from Ascot Car Rental again as well, you are up to your 3rd time, they must be looking after you.

  1 month ago - 01/05/2013

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  HughfromMelbourne  

  wow, your third rental, looks like Terry knows where to find a good deal, Ascot Car Rental are great, i will book my next rental with Ascot.

  1 month ago - 08/05/2013

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  MrArrow Newbie 

  more happy clients, well done Ascot Car Rental.

  1 month ago - 11/05/2013

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AdamSmith44  Newbie   1 review

I've hire cars from numerous agencies over the years and have never had a problem until I came across these guys. Their rates are low but you pay for it at the other end when you try to get your deposit back. You can't chase them up by calling them because because they tell you they are sorting it out and will call you back. I've never received a return call, despite numerous calls. Once they have your number then they behave rudely and hang up on you or screen the call. I'm now looking into making a formal complaint to get this sorted out.

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  Alexa rung Newbie 

  I agree. Worst company.
  
  

  2 months ago - 04/04/2013

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  Kcannhowie Newbie 

  Hi I'm setting legal action against this company, can you keep me informed of your progress please, or we can work together.

  2 months ago - 07/04/2013

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  HarrickGroup Newbie 

  totally disagree with these comments, i found Ascot great and easy to deal with.

  1 month ago - 22/04/2013

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adamwatson  Newbie   1 review

First time i rented with Ascot Car Rental and i would rent from them again, i rented a new toyota camry for 13 days and the rate was very cheap compared to the competition and the service was great, the thing that made me rent with Ascot was the free delivery and pick up service to the hotel, this was great, i did not even have to leave my hotel, i highly recommend Ascot your next rental. Adam Watson.

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  HughfromMelbourne  

  Ascot were great with us as well, good to see Adam loved the rental experience as well.

  1 month ago - 08/05/2013

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Clancy OftheOverflow  Newbie   1 review

It is very difficult to get your deposit back. It took me three months and a referral to the Department of Fair Trading. Not to mention dozens of calls and emails. Calling them is pointless, they either hang up on you or the person they say you need to speak to is never available. Don't bother to leave a message, they never call you back.

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  usedandabused Newbie 

  Totally True 100%. They are rude to customers in my personal experience, and never demonstrate responsibility or accountability for all the negative reviews here. If you're reading this because you have come here to help you decided on renting a car - go somewhere else -

  2 months ago - 30/03/2013

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  symondsays Newbie 

  i disagree with both comments here, great all round service and i had no problem with this company so i would say rent from Ascot no problem....

  2 months ago - 11/04/2013

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vinbrock  Newbie   1 review

i have 2 vehicles on rent from Ascot, i have new toyota corolla on a month to month basis for only $899 per month and i have a new toyota hilux ute on a month to month basis for only $1,000 per month, these rates are very competitive, with the economy in pretty bad shape at the moment i looked for a deal and found one with Ascot, the service is great and i pay on a month to month basis, good thing is they don't have sign writing all over the toyota hilux ute so it does not look like a rental car, i affixed my company logo to both the car and the ute so it looks very professional for my business, was easy to rent with Ascot and i will continue to do business with Ascot, worth a go, shop around and they will beat any price, that's how they got my business.

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  GregWren Newbie 

  even if you want to rent for a short term or the long term, Ascot's rental rates are great all round, not much difference for a 14 day rental or monthly rental which is great to see, you can get a cheap deal week to week which is great.

  1 month ago - 01/05/2013

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charlie-K   1 review

dont expect to get your deposit back, you are lucky if you do..!
We rented a car of them in October and set up a toll tag on the car the day we left, but for some reason 3 cameras didnt pick up the tag, we paid for these tolls ourselves, but ascot felt it necessary to charge us $55 per violation $155 in total, you would think that as it was not our fault and we was not trying to evade the tolls they would wave there charge out of good will, but they are happy to take your payment.
I will not recommend them to anybody and will make sure everyone is aware of the way they conduct their business.
Our Claim is now with Fair Trading

nellychester  Newbie   1 review

we rented a new toyota corolla from ascot car rental for 1 month for only $29 per day, very good price and even offered great service, we will rent with ascot car rental in the future.

badservices  Newbie   1 review

I can vouch for how awful the service is at Ascot Car Rentals.

I only created an account here to warn people away. I hadn't heard from them for 3 weeks so I called to chase up my deposit (seems I'm not the only) I was told someone would call me back and I still haven't heard from anyone.

When I called again the staff member I spoke to had the rudest attitude, to the extent that when I tried to say someone hadn't called me back, the staff member just hung up on me.

Now I can't even get my calls answered. I agree with what people are saying here, it's not worth it to get stuck having to chase up with Ascot Car Rental, you'll regret it.

I'm not going to bother anymore, just go straight to the tribunal. Be warned folks, stay away, hire a car somewhere else.

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  welchfam Newbie 

  This happend to me also. We rented over the holidays and I have been trying to get my deposit back since January. They are rude. I called the house rental company who had recommended them to never recommend them again. Huge dissappointment

  1 month ago - 12/05/2013

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themancevski  Newbie   1 review

Me and the boys rented a car from Ascot Car Rental and they were awesome, we rented a new toyota tarago for 7 days while we were on holidays in Sydney and they were awesome they picked us from the airport and dropped us back for free and this was extra cash in our pockets, we are hard working boys so the extra cash was great for us, they were by far the lowest priced car rental company and i wanted to drop a line and tell you guys Ascot is worth a shot and they even thru in a free sat nav yeah boy, thanks dudes.

usedandabused  Newbie   1 review

First things first - Do not hire a car from this company.

No matter how cheap it is - you will pay.

Let me explain.

About 4 months ago I hired car from Ascot Car Rentals. During that time we incurred a toll notice after the toll mistakenly only applied one trip to our payment (we took two trips on toll roads)

After 6 weeks we contacted Ascot to get our deposit back. They indicated there was a hold because of the toll notice outstanding. We thought it would speed things up by just calling the toll authority and paying it ourselves.

We sent the receipt of payment back to Ascot and many weeks later still hadn't received a refund of our deposit after emailing twice a week for two months.

I am writing this review for any interstate and international visitors who are considering hiring a car while you visit Australia. Do not hire from this company.

The attitude of this company is rude, unorganised, and altogether frightening in my life as a customer.

When we started calling was when it got really interesting. The first few occasions we got through we were met with a rather rude staff. There is only one contact number On 5 occasions I was told I would receive a call back and never did.

Once staff realised I was not going to relent in my right to receive a return on deposit, either hung up abruptly when I persisted with my request, or, in time, just didn't answer when I called. I knew because I used my partners phone to call and the unknown number was answered straight away.

Finally after 4 months, I emailed Ascot Car rental and gave notice of a week to respond or I would take other action to ensure the return of the deposit.

On the final day of that week I indicated my intention to settle the matter with the office of Fair Trading.They called that weekend and settled the matter. Minus a $55 Admin Fee, for a situation which I did all the work to resolve.

After 4 months of hanging up, not responding to emails, and not answering the phone they were able to call and finalise the matter in minutes.

Ascot might reply to this review. But take a look at those replies, was there ever an apology, .

Ascot Car Rental had the chance many times, via many emails, and many phone calls to take that responsibility: "Hey, it seems we're having trouble getting this sorted out, lets deal with it over the phone now and put it to rest" That happened eventually - by the same staff who hung up, didn't answer.

All it took was a phone call.

Don't risk your money or time with Ascot Car Rental. It's not worth it for the few dollars you'll save. Trust me.

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  JaxRostom Newbie 

  i truly believe that this review is not fair and does not paint the proper picture about the rental company, this person did not pay for the tolls and they had to pay an admin fee, i have rented cars from many car rental firms and they all have an admin fee if you don't pay your tolls or parking fines so this person did the wrong thing and now they are upset? you see does not paint the right picture, i as a customer of Ascot Car Rental can only say good things about them and when you sign the rental agreement the rental agent explains the terms and conditions prior to signing so i believe this review does not paint the correct picture about the rental company.

  4 months ago - 14/02/2013

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  usedandabused Newbie 

  In the spirit of this review site as a means for potential customers to make informed choices, Ascot Car Rental did not contact me to indicate I had breached the terms of the agreement.
  
  Instead I had to email and call every week for nearly two months, only to be ignored or hung up on.
  
  After lengthy investigation I paid the agreed toll and sent proof of that receipt to Ascot Car Rental and it still took four months for final refund of my deposit.
  
  If you are a customer from overseas or interstate the work involved in investigating the toll payment issue, paying it, and producing evidence of that is an onerous task.
  
  I'm happy to abide by any legal contract i sign. I didn't experience any assistance from Ascot Car Rental in this process and that's why I am upset.
  
  Other negative reviews of Ascot Car Rentals have experienced this and it should be taken into consideration when considering hiring from them, I am sure you would want to warn your valued customer of this.

  4 months ago - 15/02/2013

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  JaxRostom Newbie 

  you have it all wrong, the toll company processes all toll violations not the car rental company, the delay should rest on the toll company not the car rental firm, if i book a ticket for you for jetstar and they stuff the flight around and the plane is grounded the travel agent is not to blame the airline is so in this case the toll company made an error and delayed its rectification so the blame goes on the toll company....

  3 months ago - 22/02/2013

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  Kcannhowie Newbie 

  There is a lot of us reporting that our depoists are not being returned. I'm still waiting, I've had no tolls or damage reported against me. Or any contact from this company, I seam to be doing all the chasing.
  I would not hire from this company ever again

  1 month ago - 20/04/2013

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  AKKK Newbie 

  Have the similar with Ascot Car Rentak - One in Dec 2012 and the other March 2013 - They took 2 lots of $250 deposits - It is now May 2013 and I am still waiting for the deposit to be refunded - I have make several overseas telephone calls, sent texts to no avail. Everything is always blamed on the poor 'Admin Dept.' - I am sure the 'Admin person is most likely the staa I have being liaising with. I was lucky to have checked my credit card; otherwise I would not have noticed this. . Most car rental such will put a block on an amount but not physically take the money out of your account. If you think ASCOT is cheap - Watch out.

  1 month ago - 07/05/2013

  REPORT

chrissydanas  Newbie   1 review

i have rented with Ascot Car Rental for 3 years now and have always rented new rental cars at low rental rates, they offer a convenient free pick up and drop off service which saves me the customer time and money and i have always been given top service, i think consumers should be aware of companies like Ascot Car Rental, i rent all types of cars from toyota corollas to toyota camrys to ford territory, Ascot always offer me the best rental rates reduced excess insurance and seriously you cannot get a better deal from any other company, well done, i want to thank the staff at Ascot for looking after me.

mrslaurennevada  Newbie   1 review

i just love Ascot Car Rental, great people to deal with and i love the new hire cars they rent. as we just moved to Sydney we need a car to travel to work and enjoy the weekend with the kids so we decided to hire a car on a week to week basis till we decide if we are going to buy a car or simply hire a car? we found Ascot Car Rental and we have on a rent a new Nissan at only $203 per week, no added extra's and this is the best possible rate on a new hire car, we are so lucky we found Ascot and they have made our life easier as we have a car to get us from a to z and it is very cost effective.

people should know about this hire car company, from the start they were great,
Ascot are the best..

dannykeysnz  Newbie   1 review

Rent from Ascot Car Rental if you want a super rental rate, i am not kidding around, i rented a new hyundai i20 for 30 days for only $29 per day with no hidden costs, i moved over from NZ to Sydney and i am currently renting on a month to month basis for $870 per month with no more to pay, great offer a new vehicle, a friend of mine was recently on holiday and he recommended Ascot to me so i gave it a go, from the start the service the cars and the rates were super, the best thing was the service, free pick up, and the manager even threw in a free gps sat nav saving me another $150 per month for free, this is a very cost effective way to have a car i may even keep this one for a while, i don't really want to fork out $20,000 on a new car, $870 per month sounds better for now, thank you for making life easy for me Ascot, looking forward to continue our business relationship regards D. Keys

Itman75   2 reviews

Do not rent from them!! They have had my deposit since November and will not reply to my emails (I rented whilst on Holiday and am now back in the UK so cannot call) The car and service themselves were good, but i am still awaiting the return of over 200 AUD. Warning people - go to someone else.

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  mrslaurennevada Newbie 

  dear itman75 i live in the usa and call australia anytime dial 61 2 then the number, i have a car on hire from this company for 6 weeks with no problem and my father had a hire car for 2 weeks and he got his $250 security deposit back straight away back on his visa card? so why would Ascot hold the security deposit? maybe you owed rental or damaged the hire car?
  as a customer and you stating you cannot call from the uk? just does not make sense, drop Ascot an email, you can get their email on line or off the rental agreement? if you really had a valid claim i believe you would have acted sooner to get your funds returned? so use the proper channels if you have a valid claim.

  4 months ago - 23/01/2013

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  chrissydanas Newbie 

  i cannot believe this review no way in the world, i rented over 15 times in 3 years and i always get my bond back with no problem so as a customer of ascot car rental i cannot believe this review.

  4 months ago - 24/01/2013

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  usedandabused Newbie 

  Yep, it's true, whatever system they have for tracking deposit refunds it seems like it is the lowest priority in the organisation.
  
  Why, because if they don't get a deposit back to you - and you don't follow it up - or even if you do persist - that is money they can keep in the business.
  
  If you are from interstate or overseas you will see from the negative reviews here that it is even harder to follow-up and get your deposit back.
  
  buyer beware. If, for whatever reason, you incur a toll notice, a speeding ticket, a red light, or some kind of damage -
  
  Please, look past the positive reviews, don't risk.

  4 months ago - 13/02/2013

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  JaxRostom Newbie 

  if you get a fine, red light camera ticket or speeding ticket you are liable to pay this, this is common knowledge, how can the car rental company pay for this as the car was in your care, it seems that this person cannot even use there real name to post a review so i would pay any attention to this comment, if you get a fine pay for it and don't expect the rental place to pay for it, i would use Ascot again and so would my friends and business associates, i am very happy with the way they do business, next time pay for your fines.

  4 months ago - 13/02/2013

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  usedandabused Newbie 

  I rang the toll company the day I traveled. they made a mistake in their system. There was no contact from Ascot Car Rental to indicate the hold up to my deposit refund. I rang the toll company and paid for their mistake and sent the receipt as proof to Ascot Car Rental. They did not return my deposit until I made a claim with Fair Trading - 4 months later. Not every customer has such a lovely experience and all customers should be treated equally, perception is reality. You've come here to help you make a choice, don't hire here.

  4 months ago - 14/02/2013

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  JaxRostom Newbie 

  see you admitted that the toll company made an error not the car rental company, so how long did it take the toll company to issue the violation back to the car rental company and how long did it then take the toll company to process the violation in your name? this can take months so you can see who is to blame here, the toll company should take the blame for this not the car rental firm, other than this fine issue you are well aware they have great service because all you complained about was the process time which should fall on the toll company not the car rental, they just rent cars they do not administer toll violations and errors.

  3 months ago - 22/02/2013

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  Kcannhowie Newbie 

  To all you people that had a great deal, well your so lucky!!!!. I don't know why I'm still waiting for my deposit back, maybe you could help get my $500 back and ask why or what did I do wrong.

  1 month ago - 20/04/2013

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KenDooley  Newbie   1 review

Ascot Car Rental were great, they rented a new vehicle at only $30 per day from 24 December to 6 January, it was a brand new hyundai i20 auto with all the options and it cost only $30 per day with no hidden extra's, this deal was half the rate of the other rental companies, we called and called many car rental companies from the web and some wanted like $88 per day for the same car, what i found was that there are many car rental brokers which don't have any rental cars and they just take bookings and charge a fee, that is why i like to deal with the car rental company direct as you can save the big fee's.

I returned my car back to Ascot Car Rental North Sydney and they even dropped me back home to St Leonards, these guys were great, i will use this company again in the future, maybe easter time if i can get time off work, thanks alot Ascot Car Rental you made xmas alot easier for my family.

brettyoung  Newbie   1 review

My wife wanted to rent a car over the holidays and we decided to go on a holiday from 23 Dec till 10 Jan and we found Ascot Car Rental and they rented us a new car its actually a new nissan micra, we only paid $40 per day with a low insurance excess of only $250 which was great, i did not want to drive to Melbourne with a $3,000 excess on my head, so we rented with Ascot Car Rental and they even picked me from home and took me back to their office, we are due to return the car on 10 Jan and Ascot Car Rental are worth a go thanks fellas.

TONYEDWARDSUSA  Newbie   1 review

My family have now moved to Sydney Australia, we are from Miami USA, we love Sydney best beaches in the world, we are opening up a business in Sydney an American Diner with that old fashioned happy days theme the only problem is that we needed two cars while we are setting up our business and running our kids around to school and the holidays so we did not want to outlay money to buy two cars so we looked at leasing but the banks wanted to much info and too much money so we looked to rent two cars for a 6 month period to get on our feet and save more cash for the business instead of buying 2 cars so we called a few rental firms and the best two offers were from other Rent A Car and Ascot Car Rental, they both offered us 2 new toyota camrys sedans for a 6 month period for $1,111 per month, the other rental firms wanted $1,778 per month and one even wanted $2,547 per month? that is double the deal, we chose Ascot Car Rental over the other Rent a Car because the deductable the excess was only $250 and the other wanted $385 so the rates, the cars everything was the same so Ascot Car Rental went that extra mile and reduced the excess to $250 to gain our business and they did, we now have 2 new toyota camrys on rent from Ascot Car Rental for a 6 month term which i think we will extend another 6 months as the cars are new and the service was the best, some other car rental places have no service, how do they expect to get business?

thank you very much Ascot Car Rental, we have emailed all our friends back home and and told them when they visit Oz, they should call you guys for the ultimate deal and i thought i would write this review and talk about your rental company as other people should be aware of the great deals and great services and new cars offered by Ascot Car Rental.

miranda9005  Newbie   1 review

i was driving to work a few weeks ago and i had a car accident which was my fault and my insurance company does not provide car rental cover so the smash repair place said they require my car for 21 days to fix as they could not get parts so i had to rent a car, i called 3 car rental companies, the highest rate was $65 per day and the lowest rate was $29 per day, i rented with a company called Ascot Car Rental in Arncliffe and i rented a new toyota yaris 5 door hatch 2012 model for only $29 per day, i had the rental car for 26 days in total and it cost me only $29 per day drive away no more to pay, i am really happy i found this car rental firm, they picked me up from my work and took me to their office in Arncliffe and upon return i took the car back to their Arncliffe store and dropped me back to Tempe so i could collect my car, the FREE pick up and drop off service that Ascot Car Rental offer is great and to pay only $29 per day for a new toyota yaris is great, it is half the rate of the other rental companies, great service and i really want to thank Ascot for looking after me, i really fell in love in the toyota yaris i may buy one now ha ha ha, once again thank you so much Ascot Car Rental, i will tell all my friends about you guys, miranda xoxo

mrwarwickjones  Newbie   1 review

my sister was on holiday in Sydney from the UK and we rented her a car from Ascot Car Rental, they offered the most competitive car rental rates in town, we called nearly every car rental business we found on google and Ascot Car Rental had the best rate and the best insurance cover in town, we hired a new toyota yaris hatch for $29 per day for a 47 day period and they gave us an excess of only $250 which is simply unbeatable, they even offered FREE delivery and pick up to our home which we took advantage of, i have to say that we have rented many cars over the years and the service that Ascot Car Rental gave my family was great, normally you think cheap rates cheap service but the service was great and the car was new, only had 4,000 klm on the speedo, my sister loved the new car smell and at the end of the rental they picked up the car and even gave us a voucher for a next rental giving us $5 per day off our next rental which was kinda nice. I will tell all my friends about Ascot Car Rental and my father is coming to visit Sydney in Feb next year and i will take advantage of the $5 saving per day, we loved doing business with Ascot Car Rental, thank you Ascot Car Rental.

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  TONYEDWARDSUSA Newbie 

  i can vouch for this review, Ascot Car Rental offered the best rate and the best service and i will tell all my friends about this company, they make doing business so easy.

  5 months ago - 26/12/2012

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mrmechanic9  Newbie   1 review

i own a mechanical workshop and i have rented with Ascot Car Rental many many times, when i have a client who requires a car while i repair their car i rent a new car from Ascot Car Rental, as i have a business they offer me a great corporate rate of only $29 per day for a new hyundai i20 or similar for $39 per day for a new toyota camry or similar, great rates compared to the other rental companies in the market place, they deliver the car to my business and pick the car up when the client is finished with the car. All my clients are happy and i always tell me friends to rent from Ascot as the rental deals cannot be beaten, at the moment i have 6 cars on rent from Ascot and they always provide me with the best service and always look after my clients, i have rented with Ascot for 24 months now and have never had any problems or issues like i had with another rental company that is why i looked and luckily found Ascot Car Rental, i highly recommend Ascot for your rental needs for personal or business you cannot get a better deal.

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  mrwarwickjones Newbie 

  see Ascot Car Rental gave Mr Mechanic a corporate rate of $29 per day, i am not even a corporate and they gave me the same rate for a new car which shows the price they offer is unbeatable and best by far, thank you Ascot.

  7 months ago - 10/11/2012

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  ASCOTAD Newbie 

  we love looking after clients like mr mechanic and warwick jones, these clients love our rates and service, we are driven by our clients and we love when we read about client's raving about our rates and service and how great our cars are.

  6 months ago - 22/11/2012

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  usedandabused Newbie 

  It seems the previous comment from ASCOTAD excluedes loving clients who aren't mr mechanic ro warwick jones.
  
  I thought all customers were to be treated equally. Most companies can say they are driven by their clients but don't you love reading about clients who aren't raving about your rates and service and take that as feedback that not all clients love Ascot Car Rentals.
  
  If you loved the ones who have had a negative experience of your company you might learn how to offer true customer service. Anyone can rent a car out.

  4 months ago - 16/02/2013

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  JaxRostom Newbie 

  you can't make everybody happy but i am one happy client who highly recommends Ascot Car Rental, you don't seem to mention all the great reviews they receive? i think your fight should be with the toll companies not the car rental firm, you should write negative reviews about the toll companies as their hardware sometimes has issues and you agreed to their mistake......

  3 months ago - 22/02/2013

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PerryKolar  Newbie   1 review

Ascot car rental have the ultimate service and the greatest rental rates in Sydney, i had a car accident with my toyota landcruiser 4wd and the smash repair people needed 4 weeks to obtain the parts and so forth so i called like 11 rental companies and only Ascot Car Rental rented the Toyota Landcruiser v8 and it cost $70 per day with no more to pay, after shopping around some rental companies wanted like $125 per day for a rav 4 4wd which is like a matchbox car. Ascot delivered the 4wd to my door and when i finished the picked it up from my door at no extra cost, this service was not offered by any other rental company out there.

I would rent from Ascot again, and i will inform my friends and family about this rental company, also one thing which was great about this company is that they didn't charge me excess klms as i asked for unlimited klms which is very hard to obtain on these kinds of 4wds.

best service and price from Ascot Car Rental, they treat you like a real customer not like a number.