Audi Richmond

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Reviews of Audi Richmond

  • csb33
    csb33  Newbie   1 review
    Unfortunately, a bad experience getting my Audi repaired here.
    I have just got my car back after nearly four weeks to get the clutch fixed.
    Im pretty understanding about how hard it can be to find the exact problem. What Im not understanding about is the fact that they promised it to me at a certain date and time three times, and then didn't deliver. I also had to rent a car for some of this period, as they wouldnt provide a loan car (for a car off the road for a long time).
    The biggest problem is the very poor customer follow-up. They would promise to call and keep me updated, but of the calls we had (often several times a day) I had to call them about 90% of the time.
    This might be a good place to buy a car, but anyone thinking of getting their Audi serviced or repaired here needs to know this story.

    11 months ago

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