I've been using this office quite a lot over the last 18 months, and I must say that I don't know what the previous reviewer is talking about. There was a very friendly lady working here about a year or so ago, but she's long gone. The choice today is between the guy I assume owns the place, who is surly and unpleasant to deal with, and his constantly changing assistants, presumably trainees, who are clueless about the most basic postal functions. (A few weeks ago, while checking the address on one of my envelopes, one of these assistants actually asked me what 'VIC' stood for.) The only thing going for this post office is that there are hardly ever any long lines. I must admit that I only use this place because it's just around the corner from the Thai restaurant I regularly have lunch at.