Best service, I broke down out the front of their workshop on the way to my work at toombul, the manager Ian looked at my car straight away and got one of the mechanics to drive me to work in the mobile van. He called me through the day and let me know all the costs before doing any work and had it finished that afternoon! Highly recommend them to anyone.
Service seemed good when organising the repairs. The staff doing the repairs told me they had recovered the parts I had asked them to locate, but then must have lost them or couldn't find them and then tried to say that I must have lost them after they had found them.
I thought I'd give them a 2nd chance, so I took my car there again. I provided the parts for the repairs, which were apparently wrong, yet they still proceeded to fit them without contacting me to inform me that they were incorrect which then caused a major fuel leak in the engine bay. This could have potentially been very damaging. I then had to pay for the tow truck back there to get it fixed up again and was then made to pay for the repairs from their mistake. I spoke to management who seemed nice about this matter, but they tried to palm me off, back onto the staff that I was having the argument with in the first place.
The staff that did the work.
NOT HAPPY!
I certainly will not be using them again and I suggest you find another mechanic, as they are not cheap, nor are they able to give a reliable warranty on their work or willing to take any responsibility for their mistakes.