Appalling communication - does not answer emails or any enquiries and certainly does not advocate for the client. You have to be on top of them the whole time in order to get even the simplest request followed up. Paid $1500 on conveyancing and did most of the chasing up of developers myself. I have never had to pay someone so much, for so little work. I think the problem is that they have a flat fee regardless of how much work they do - so consequently they do as little work as possible.