We were recommended Banksia Arborcare from friends who's family had been using them for years. They recommended Banksia to us after we told them of the horror story of the last company we used. They told how Chris and his boys would take care of us and we would have nothing to worry about. Which is exactly what happened. They made a difficult job look easy, plus it was fascinating to watch them work. They did the job without breaking anything and left our yard spotless. Plus Chris's knowledge on trees and plants was astounding. 10 out of 10.