LOC AFC AC2015  Newbie   1 review

Excellent service from my initial communication with Barbehire, through to the conclusion of the event and even follow up post the event. Professional service from beginning to end. The Chef on the day was great. Highly recommend and will be using their services again.

review1972  Newbie   1 review

Bad quality along with bad service. Never again

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  Barbehire Newbie 

  Hi Review1972 - I am really upset by your comments & even more upset that you didnâ??t contact us to help resolve your issues. At Barbehire, we pride ourselves on professionalism, great customer service & a quality product. We hate the idea of any customer walking away unhappy. We certainly would have liked to hear from you in order to help you with your complaint. This would ensure that you have had your issues addressed and dealt with to your satisfaction. At present we have no idea of what issues concern you. It will help us to improve our services if you contact us on 9750 3390. Or by email if you prefer. I look forward to hearing from you soon.

  9 months ago - 30/07/2012

  REPORT

FloF  Newbie   1 review

I'm so glad that I found Barbehire ! The service I received was outstanding. Always risky when you book something like this on the net, but honestly couldn'tt recommend enough ! All of my guests were blown away with the Pig ! it was delicious ! 5 stars for customer service, delivery, set up and collection ! will def be using Barbehire again !!
Thank you !

KonradW   3 reviews

Fantastic customer service. Amber was really helpful on the phone and provided us with all the information we needed. Then when it came to the event, it was great value for money and our party was a real success. Thank you Barbehire, we will be using you again! I am not sure about the comments below as my experience with them was absolutely faultless.

dale78  Newbie   1 review

Overpriced along with bad customer service, i don't know who answers the phone at this company but the need to do some training in communication. Also the quality of the equipment is below an acceptable standard for anyone that wants to cater for a special occasion. I suggest researching other hire company's before you choose this one.

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  Barbehire Newbie 

  Dale78, We pride ourselves in our customer service and strive to ensure that each and every one of our customers has had a positive experience. Please accept my personal apologies that you had a bad experience, and rest assured that it is certainly an uncommon one. Please feel free to contact our office to discuss your issues as we would love to learn from your comments. We will do everything we can to change that negative experience into a positive one.

  27/10/2011

  REPORT

colbert   2 reviews

Thank you for making our Engagement Party a success. We had such a great night and we wouldn't have been able to do it without you.

We have been very impressed with Barbehire since the day we made our first contact. You have been very helpful and easy to deal with. Through your great team we were able to organise a great night to celebrate our engagement with family and friends.

We would like to make a special thank you to Geofrey our chef and congratulate him on the wonderful job that he did in setting up, preparing and serving such a beautiful and delicious meal. He did such a fantastic job! We had so many positives comments from our guests about Geofrey and the quality of the food and the service. The food was amazing!

We gave out your number to many of our guests who said that they will use you in the future for their own next event.

Krito  Newbie   1 review

Just wanted to say a BIG thank you to the team & a special thanks to Amber for all your help with planning our Engagement Dinner. The spit was AMAZING and your Chef was wonderful. All hire products were of great quality and your pricing was spot on the money. Very competitive.

Everyone is still talking about the food and how good it was that we could all just sit relax, and enjoy the evening.

I am happily recommending your company to the company I work for, for their next function & I would not hesitate to use you guys again.

A BIG thank you once again. Hugh and I could not have asked for a more wonderful night thanks to you

Arbk  Newbie   1 review

We used this company for my Fathers 70th, I could not fault the food or service. Every guest that attended the party raved about the food and how friendly the staff were.
I HIGHLY RECOMMEND Barbiehire for any event!!!!!!!

xebandit  Newbie   1 review

DO NOT USE THIS COMPANY....1st they wanted to charge me an extra $50 to have it delivered on the friday not the thursday. After un wrapping the bain marie i noticed it was very old with cracked glass & some of the spot welding had broken. I called the company to let them know about the condition of the unit & got no customer service what so ever. I was actually told that "WE" might have dropped it. Anyway i was willing to live with the condition oh the unit as it seemed like it would still do the job we required (i was wrong). The day of the party (saturday) i set the unit up and filled it up only to find that it was leaking water out of some sub-par welding beneath the unit. When we called the comaany again to get it replaced or fixed we were told that they could not do that & if we stuffed the holes with putty they would be willing to pay us for the putty.
After propping up the uneven unit & patching the holes we got throught the night.
On a positive not they delivered the correct amount of chairs.

emcon   5 reviews

The food is OK but the price and before/after service is awful. Children over 4 charged full price. Not value for money.