Bateau Bay Beachfront Luxury Spa & Sauna Couples Accommodation

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Reviews of Bateau Bay Beachfront Luxury Spa & Sauna Couples Accommodation

  • Tessa3
    Tessa3  Newbie   1 review
    Welcoming non-pretentious b&b type accommodation with an honest and friendly owner. Rooms are large with huge bathroom with spa, candles and bubble bath! All dining facilities thought of although breakfast provisions basic. Huge comfy bed. Sunbed on the deck. Outdoor heated pool, spa and sauna kept in good working order. Private and quiet. Across the road from the beach and walking distance to cafes. Plenty of dining options or enjoy take away, a glass of wine from the Hunter Valley and a movie. Perfect for a quiet couple of nights away, affordable and highly recommended. Prebook a massage!

    1 month ago

  • jayjayjay
    jayjayjay  Newbie   1 review
    This was to be our first break (4 days) in 5 years of fulltime raising our much loved grandchildren. We are elderly, quiet people.

    The abuse and treatment to which we were subjected by the owner of this hotel was beyond belief. As far as I can tell, this was because we arrived at 7.40 within the printed checkin deadline of 8pm. On this occasion the owner had decided to close at 7.30 without informing us. As a result we were ordered to leave in spite of having paid through lastminute.com.au. She actually lost control and screamed at us.

    This place makes Fawlty Towers look like customer service paradise.

    We reported the incident to The Entrance police, having been quite shaken up by the experience. My husband, aged 71, is very ill & I was concerned for his health.

    We stayed at Oaks Resort and had a lovely time once we settled down. Lastminute.com.au refunded our original payment.

    1 year ago

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