I have eaten at this restaurant previously and found the food to be very good.
However; this time around I decided to order a take-away.
The website is easy to navigate. You can choose your delivery time and you also have the option of ordering mild, medium or hot on the choice of curries and as it was out first online order we received 10% discount.
I ordered 2 meat samoosas, 2 curries, (One medium and one mild), 2 naan breads and a portion of rice. I set the delivery time for 7pm.
At 6:30pm I received a call on my cell phone. A staff said he was calling from Bay Tandoori and that he was outside my door and that no one was home. I explained to the staff that I had placed the order for delivery at 7pm but that I would be home in 5 minutes if they wanted to wait. When I arrived home there was no one outside my door but at 7pm a delivery man arrived.
Upon unpacking and eating the food it was obvious that it had been "kept warm" and re-delivered.
The Samoosas were shrivelled, rock hard and dried out inside and out.
The naan breads had been put together in the same packet. They had stuck together, were very squashed greasy and quite burnt on the underside. They bore a very close resemblance to pancakes.
Neither the samoosas or naan breads were edible.
The curries were flawless, save for the fact that one that was indicated "Medium" was extremely hot. It was more chilli than curry, so it was not enjoyable. It would have given a volcano some stiff competition.
Their prices are higher than other eateries in Waverton and I was very disappointed that it had just been kept warm until the correct delivery time. I would certainly eat in, at this restaurant again, this experience has deterred me from ordering home deliveries from them in the future.