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I would just like to say that the team at beauty at the towers rouse hill are by far the most considerate, efficient and truly knowledgeable ladies in laser hair removal. Unlike the other big laser clinic in rouse hill who have staff who can't even provide basic customer service of just forcing a smile. I've been going to beauty at towers for Nearly a year and they have been consistently perfect. Nothing is too much trouble for them and the customer truly does come first in this salon!
I'm amazed at some of the reviews because I had the worst experience at beauty at the towers Rouse Hill. I don't ever intend to go back. Just be warned! 2 hours of heaven was the opposite & for the pleasure I got to kiss goodbye $180. When I went to express my dissatisfaction I was told the management would call me.They didn't. I even rang to speak to them & I'm still waiting for a call back more than a month on. Lucky I didn't hold my breath! Bad business & bad service. That's no way to get repeat business. And a word of warning.. don't trust them with your eyebrows! They took no responsibly for the job which was suppose to be a simple tidy-up. Instead the management said they can't glue them back on. No refund, no apology.
I have always come to Beauty at the Towers here at Rouse Hill for my Laser Hair Removal and always been completely satisfied and happy with my treatments. The staff are always friendly and totally professional. Today I decided to treat myself to a Facial and Massage. This treatment was absolutely beautiful, I was pampered for a full wonderful hour and walked out feeling totally relaxed and refreshed. Thank you ladies, I think I might make it a monthly treat !!!
I just wanted to say, i have been to many beauty salons but I found Rouse hill Beauty At The Towers fantastic! I found them lovely to talk to and have never felt so comfortable. I sometime struggle with my eyebrows at other salons but beauty at the towers always seem to get it right. THANKYOU!
This salon & associated salons are overpriced and unprofessional.
I have been i client of beauty at the towers rousehill for the past two years and the staff and management are fantastic, friendly and helpful. This is bye far the best Salon to go for laser. The therapist are thorough and efficiant and as for their prices the specials they have on laser are great and they also match prices of candella certified salons. I would definateley recommend this salon to everyone i know.
Called the salon the ask how much they charge for a pedicure and how long they go for. The reception staff wasn't sure so asked the management. Staff said they are $40 or $45 and go for 45 minutes. So I booked in for later that day. My pedicure was done and the staff that did it was friendly and did a good job, however it went for 20 minutes. When I asked why it was so short staff says they usually go for 30 minutes and so i told that I was told that it would go for 45 minutes and I had only got 20. Staff went and spoke to the management and came into the room and saw me. Management said that the staff that answered the phone was only on trial and not a trained therapist so must have got confused.( Even though I heard staff relaying what the management told staff.) So to say sorry management offered only $5 off the service. I was not happy with this at all. They gave me half the time so I should have got the service half price. I would not recommend this salon to anyone and won't be going back.
The manager of this salon called me and the issue has been resolved. Thank you.