I really find it hard to comprehend that "joartlover" has given an accurate review here! In my experience there has never been an incident such as this during my 8 year relationship as a client of Beauty Connection. Over that time I have had a wide range of services professionally performed on me with no complaint and might add that I am a regular visitor of the salon approx every 2 weeks. They are constantly reviewing and updating their treatments to ensure their clients gain from the benefit of the latest and most up to date proven affective procedures. I have benefitted immensely from the care and knowledge of Charmaine and staff. I am a business owner myself and therefore expect a high quality of service. I would never hesitate to recommend Beauty Connection and have done so many times! Referred clients have also been happy. Exceptional Salon - otherwise why keep going there for 8 years???