I checked this website's Shipping & Returns Policy before I placed my order, and they clearly said that all orders are dispatched "as soon as order is verified", and that all orders are processed within 48 hours (this was actually reduced on their website to 24 hours the day after I made my purchase). Well my order was verified (they post a small transaction to your credit card and ask you to confirm the amount), and my credit card was charged instantly, but lo and behold, no dispatch, no tracking number. When I queried this, they said that the 48 hours commences after they have verified the order. So I waited until the 48 hours elapsed. Still no dispatch, no tracking number a day later. My order status still shows as "processing", and includes an old message about needing to verify my credit card. Now they have stopped responding to any of my emails or to any tickets I have placed through their "support" website (which they claim to respond to immediately). Stay away from these people. Now I am going to have to try to get my money back via my bank.