I very much regret buying a bed from this company. The company's promise is that their beds are "comfortable and good for your health." But the bed I bought was uncomfortable, sweaty, saggy, and did not help at all. Also, I have had (to put it mildly) a terrible time trying to deal with the Beds 4 Backs company. In short, the company management was rude, after I asked to return the bed!
We bought a dial base bed from the Beds 4 Backs Preston showroom a few weeks ago. I woke up most nights drenched in sweat from the new mattress. The bed itself was uncomfortable, even when we adjusted it. The mattress also sagged. But the real problems started when I asked to return the bed. We had bought a display bed to try to save some money, so it wasn't made to order or anything.
I spoke to the Beds for Backs management, and offered to pay to deliver the bed back to the showroom. I even said I only wanted a percentage of my money back, as we had had the bed a few weeks. Management insisted we had not adjusted the bed properly and said they would said someone to our house to adjust it. When I said we had already adjusted it, and I just wanted to return the bed, they became very rude. They claimed it was not possible that the bed did not work. I told them I accepted that their beds might work for some people, it just hadn't worked for me. But he raised their voice and repeatedly cut me off. After several minutes of this I felt as though I was being yelled at ... all because I wanted to return their product... and get some of my money back!
So much for the comfy new bed - I wouldn't buy a bed from these people ever again!!!