I had a faulty toilet flush mechanism issue, and needed a plumber fast. I don't think I could have found any better than Ben in the Lower North Shore. I found him to be extremely professional, and very personable and friendly, both in his interaction on the phone as well as in person. He quickly analysed the problem and fixed it expediently. To sum up, an exceptional, extremely reasonably priced service from a true professional. I highly recommend Ben - you won't be disappointed!