This bank is one of those places that you go in and don't feel like running and hiding out of fear of whatever it is. The staff here are super friendly, super helpful and always professional. I hadn't been back to this branch in over a year and the teller who served me still remembered my name, asked how my job was and even my new home. It was really nice to not just be a number like at most big banks. If you're after something more personal & tailored to your individual needs, Bendigo Bank is the place to go.