OMG, used them twice before, v happy but this time I really wondered. Last time was a bit excie too but paid cash and thought good deal, this time however, was for a bath, and paid a LOT of cash for this job. I was not given full advice so was left with the framework which i have to pay extra for to fill in and complete, ie waterproofing etc, but the worst thing is they left the shrinkwrap on the bath and it is almost impossible to get it off where the bath is next to two walls, how am i meant to silicone? Poor work guys, especially considering I paid over $1000 in cash and you had, before then, ordered the wrong bath anyway, so the wrong one arrived, even though had'd had emails and messages showing the pic of the one I'd organised. I'm pretty disappointed and won't use again. $1400 to change a bath with all I have to go thru on top of it? Nup.