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Shop 1, 54 Caswell St
EAST BRISBANE, QLD, 4169 -
(07) 3896 4... (07) 3896 4444(07) 3896 4... (07) 3896 4400
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The Cartridge Shop
BROOKVALE, NSW
Reviews of Best Deal 4 U Computers & I T
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Never ever deal with this company. They lack customer service skills, have a certain annoying arrogance about them (yelling at you in emails with many !). I still have the email from the last 4 months (with dates) between them and myself, if they decide they want to pass this off as a competitor giving false feedback. I'll simply the story: Ordered laptop early-mid Jan 2012, told it would arrive by the end of the month or early the following month - End of April - still no computer - early May, only one had arrived. Had to enlist solicitor to get my money back. Finally coughed up my money this week ending 26th May 2012. Just going to build my own little Mini computers now. -
brisboi222 1 review
So Far I have paid a deposit of $500.00 and its been 10 days waiting for a laptop that i ordered which they said they had in stock - They don't call you to say whats going on. You have to chase them up. And now its coming from overseas ??????????? I'm really disappointed I went to see them. I have even got it yet so it better be what i ordered and works!!!!!!!!!!!!!-
brisboi222
Ok so i collected it two weeks later - First they said they upgraded the memory for waiting so long to 500mb but when i brought it i was told 740mb so thats a down grade!!!!! Next my Ipad2 can't be connected as itunes won't reconise it as the software they install is fighting with it. And then last night the battery died while the charger was in it and on and now it won't charge. I really don't wanna go back too their shop as they can be quite rude. I have the extented warranty but this doesn't cover there time to fix it!!!!!!!!!! Thats charged by the half hour. I rather spend that time on someone else that will actually care and help me.3 months ago
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luislibby 4 reviews
I bought an ASUS laptop which arrived with its 'RAM unseated' due to the transport process, I have just discovered the reason why there's always a low disk space message - the 320 gig hard drive I paid for is only a 70 gig! Don't do business with them!-
bestdeal Newbie
Note from BD4U Management:
This post is obviously someone may have purchased something from eBay and mistakenly thought we were the seller? (We do not sell on eBay)
If this is legitimate customer that did buy from us, they would not have got a 70GB hard drive in place of a 320GB on an order (firstly there is no such thing as a 70GB Hard Drive, and our policy is if there ANY amendments to ANY order, this is always cleared with the customer prior to dispatch of goods).2 months ago
REPORT
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michaelstr Newbie 1 review
I bought a desktop PC - very helpful and knowledgable. Recommended I get the Best Office PC with a few upgrades to help suit what I needed it for. They gave me a free upgrade to order that day. It is all set up now and running great! -
gcampton Newbie 1 review
I have bought many PC's and laptops from BD4U, they have the cheapest prices in Brisbane, higher quality of product and their service is just fine. While some things may take a few weeks to order (3-4weeks, things that are not part of their regular stock, eg. iPads, eeePC's, Aspire One etc) if you knew the amount of business they rollover, then complaining about this should not be a priority. BD4U prices are simply unbeatable, they have a huge collection of stock that they can get the BEST price for and pass this on to us. -
Critter09 Newbie 1 review
I ordered a computer and transferred over $1000 into their account. Four working days after I had transferred the funds I still had not heard from them. I contacted their office and they weren't helpful, via email or phone. I then called twice the following day and still got no information. I then called the next day and asked to cancel my order due to the fact that I have not received receipt of payment, a delivery date and poor customer service. I was advised to email, which I did and the responses I got from the company were absolutely appalling. They advised that it was too late as my computer was ready - even though no-one had given me date that the computer would be ready. I even contacted the Office of Fair Trading as they were refusing to give me all my money back. I ended up having to take a loss as I refused to do business with them. This company has no customer service skills whatsoever.-
bestdeal Newbie
BD4U Note: If this is not a post from a competitor, there was probably a simple error in communication - typically orders are dispatched within 3-7 business days - if this is a legitimate issue, as part of the management team here at BD4U, I would request the customer contacts me immediately so I can explain/resolve any legitimate issues relating to this post.
Please email leigh@bestdeal4u.com.au
Regards,
Leigh2 months ago
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Turtle11 3 reviews
I ordered a HP laptop. One of their staff members had upgraded the laptop for $49 extra, as well as throwing in all of this extra deals which brought the overall cost down very low. Overall I give them a 5+ stars.
Excellent work to the team at Best Deal 4 U -
Agasman Newbie 1 review
I ordered and paid in full for a HP Envy 15 laptop on the 24th Nov 2009, having been advised that stock would be available within the week. After numerous broken promises, it was finally delivered on the 24th Dec 2009. Shortly after receipt I noticed that the laptop had a problem with the screen which other users had similar problems with. I contacted HP who authorised a refund and had accepted return of the laptop. I then experienced an almighty struggle to try and obtain a refund from BD4U. It was only after direct intervention by HP and QLD Office of Fair Trading was a refunded provided. -
Icefyre 167 reviews
I have purchased many computers and parts from Best deal 4 u and I must say that their service is fantastic. They do offer a limited 6 years warranty on their computers, however parts are still limited to what the manufacturer offers. However the warranty covers tech/phone support and labour on upgrades. Their prices are not the best, but they do price match with the bigger competitors. great place to buy if you want a custom built PC and are prepared to pay more for the long warranty.
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