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Terrible service, wardrobes were built with terrIble workmanship and needed fixing, getting them to send a person to come out and fix all the mistakes was extremely hard and took over 3 months. Never use betta wardrobes they are no good. There customer service/ complaints manager had no customer service and treated you like rubbish.
Worst company ever!! they definitely measure once, and cut twice - and when I say cut, I mean our original art deco ceiling mouldings, in entirely the wrong place, because the original measurements were way off. That was bad enough, and now, a few months down the track, the doors no longer slide smoothly, and the top of the cupboard has begun to sag! worst service and a terrible, overpriced and truly dreadful product!
Sales rep was encouraging, but when we came to showroom, we just saw horrible design, first 15 minutes no one around, so no point of having BELL. Beside flimsy drawers, some outdated doors on display we're dead cockroaches! When I couldn't resist to comment, I was abused and politely forced to leave so called showroom! So I consider myself lucky to see the showroom on time and avoid probably disastrous experience.
Betta Wardrobes Poor Customer Service. Please do not use this company spare yourself the headache. Over the last week I had really atrocious customer service from Betta Wardrobes in Sydney. I had a job with 3 rooms for new built-ins and the initial quote was to remove only one rooms existing wardrobe. After receiving further quotes (which were genuinely cheaper one quote by $1000 less!), I had renegotiated with the rep to have all rooms existing wardrobesread more
Absolutely appalling customer service!!! Had wardrobes installed - within twelve months door handles/mirrors were falling off. Rang three times to arrange someone to come and fix it (as per warranty) - response was always "the staff who does this isn't in at the moment - the staff will call you tomorrow" Never happened. Do yourself a favour and use a company who actually values their customers - their loss as I certainly won't be using them for extensive renovations happening soon.