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  • To Betta Wardrobes & Shower Screens

Reviews of Betta Wardrobes & Shower Screens

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  • rjinandes Newbie   1 review
    Absolutely appalling customer service!!!

    Had wardrobes installed - within twelve months door handles/mirrors were falling off.
    Rang three times to arrange someone to come and fix it (as per warranty) - response was always "the staff who does this isn't in at the moment - the staff will call you tomorrow"
    Never happened. Do yourself a favour and use a company who actually values their customers - their loss as I certainly won't be using them for extensive renovations happening soon.

    1 week ago - 20/08/2014

  • Regular Guy   3 reviews
    We've had some terrible service from contractors over the past 6 months but this takes it to a whole new level. Major defects with installation, 5 visits later and still 3 of the major issues unresolved. Now not returning calls and we've had to pay hundreds of dollars more for other contractors to start to fix their errors. Look out!

    4 months ago - 25/04/2014

  • GR71 Newbie   1 review
    Thinking that I was going to a reputable company I could not have been more wrong! Would never in a million years recommend this company. After signing a contract for 2 shower screens it all went down hill from there! Communication doesn't exist or when it does there is such attitude. They would not know customer service if it hit them in the face. After accepting the quote there was not an ounce of communication for the next steps. Never was I told about a "re-measure" nor about removing shower screens at this point in time to be without anything for 6 weeks! They have no understanding of the real world and that some of us work and cannot sit at home all day waiting for a phone call on the morning of installation to be given your time slot, let alone the "humph" when you say it needs to be a Saturday. Following my quote and being advised that final installation would take 1.5 hours..... try 4 hours later!! A totally unsatisfactory experience and would NEVER recommend them, in fact I have spread the word not to touch them!

    7 months ago - 14/01/2014

  • MarjieH. Newbie   1 review
    We were delighted and thrilled with our new built-ins and bookshelves/cabinet - they have transformed our flat into a palace!
    The installers, Mohammed, Geoff and another lovely young fellow were all respectful and lovely to deal with. We're very happy customers.

    9 months ago - 01/12/2013

  • MarieLBE Newbie   2 reviews
    Excellent service from Betta. Good value and great design advice with the job getting done in one day - on time and properly cleaned up! Thanks to the installer from the Cook Islands who did an expert job on our new wardobes, which fit perfectly and I think will last for a long time

    9 months ago - 15/11/2013

  • Rick21 Newbie   1 review
    Good quality re work done and materials used for our walkin wardrobe installation. The design works well with a pratical combination of shelving, drawers and hanging space, which the designer thought up. The installer was quick, efficient and knew what he was doing on a job that wasn't straightforward - would use again and recommend.

    9 months ago - 05/11/2013

  • Curlypr Newbie   1 review
    Great with the Sales but extremely poor with the followup. Won't return call. Won't come and inspect work done. Would not recommend.

    10 months ago - 30/10/2013

  • Krystin Newbie   1 review
    Betta installed two sets of wardrobes in our bedrooms recently, and we're very happy with the result. The designer was really helpful, and gave us a lot of good ideas re the placement of interior fittings plus the installer did good work leaving no mess at all. We've got two great wardrobes now, and would recommend this company based on our positive experience.

    10 months ago - 17/10/2013

  • Lower north shore Newbie   1 review
    Poor quality installation of semi frameless shower screen. Border with tile wall did not have mitre joints. Instead they were just crudely cut aluminium strips. It was if a 12 year old did the work. In response to our complaint they returned and indicated that they would not fix as it would require taking apart entire screen and re-installing. Very disappointing. I am still trying to get fixed. Will never use again, and am advising all I know of poor quality and not to use them.

    10 months ago - 16/10/2013

  • Queve Newbie   1 review
    Our new shower screen was installed by a chap from the Cook Islands who did a great job. He was very patient and especially helpful with some last minute modifications. And, he was on time - a credit to Betta!

    11 months ago - 15/09/2013

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