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42-44 Box Rd
TAREN POINT, NSW, 2229 -
(02) 9525 7... (02) 9525 7055
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(02) 9525 3... (02) 9525 3070
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Reviews of Betta Wardrobes & Shower Screens
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Danielleee 2 reviews
Betta did a great job on our glass splashback from the beginning stages of booking the job, then the free measuring and quoting to the installation. On the designers advice we also had a very cool under bench (island) glass faade installed in the same colour. The whole kitchen now looks freshly renovated with only these two areas having been worked on! Were very happy with our new kitchen and very much recommend this company. -
Yana T. Newbie 1 review
I dealt with the Taren Point store, and found the sales staff friendly and helpful. Plus, the pricing for my wall of built-in wardrobes was very competitive compared to other similar companies. The installer handled the minor hiccups professionally and the end result looks fantastic - Id definitely use this company again. -
Dotti L. 2 reviews
We have just had some excellent work done by Betta. Mario came out to install a sliding door type shower screen at our home. It was a very tricky job, and he made every effort to fit the door perfectly. He had to grind the door back and make the appropriate adjustments to get it to fit exactly the way we wanted, and he expertly did so. We couldnt be happier with our fantastic new shower screen. -
Noree 2 reviews
We recently had Betta out to install some cupboards under our staircase to create more storage by enclosing that area. A couple of years ago we had a pretty shonky job done in that area by another storage solution company, and were holding our breath. But, this experience was totally different - the guy who arrived to do the measuring and advise us on which type of door to use was very helpful, and pointed us in the right direction of hinged raked doors instead of our earlier idea of just shelving with a couple of plain doors. The installation went as planned and we have a fantastic result with a neat, glossy finish on the doors and a tardis storage area behind them! The whole operation went smoothly and the structure is much more solid than the other job. My husband and I both recommend this company for fast, professional work dont get a chance to say that very often these days. . . . -
Emee 2 reviews
Thank you Betta for an excellent result with my new kitchen cupboards. The day after my first call, I had the guy out measuring up and quoting, and the turnaround time was fast too. The installation went without a hitch and the guy who did it was very courteous, which is important when people are doing work in your home. The cupboards fit really well, and the design is super practical plus the materials seem durable and pretty kid-proof. -
Jamee Newbie 1 review
I had a good experience with this company. A walk in wardrobe was what I needed for my new flat, and I didnt have much of an idea of how to go about it. But, the designer Betta sent was spectacular giving me heaps of great ideas and helping maximize the small space to create the huge wardrobe I needed. The installer had to change the time once, but I was given plenty of notice, and the person in the office was very apologetic. When he came, he was quick and really knew his stuff, so put everything in place in only half a day. Recommended polite , efficient and they know what they are doing. -
ZitaZita 2 reviews
We found Betta to be professional, efficient and well-organised. Two weeks ago we had a glass splashback put up in our newly renovated kitchen, and we were very concerned about damage being done to the new paintwork and other shiny surfaces. But, both the designer who came to measure up and quote, and the installer were super careful and didnt do stupid things like tradies have done before like leaving scratches on surfaces from putting their tools on them. The colour of our splashback is perfect and the cuts were in all the right places, so the installation was a breeze. The end product looks great, and were very happy! -
MaxieS Newbie 1 review
I had Norm from Betta come and install a set of built-in wardrobes in both bedrooms last week, and I can't speak highly enough of him. The work he did was actually much better than that done by a previous Betta installer years ago. The fit is perfect, and he took a lot of extra time to get the detailing right, as it was not a straightforward job - I was very relieved that he had the technical knowhow to get around the problems that came up. I'm very happy and think he did a fabulous job. -
Jarvie71 Newbie 1 review
I have had really appalling customer service from Betta Wardrobe - definately not recommending them. They didn't tell me I would need a carpenter to finalise the job downstairs, and upstairs needs an extra hinge. It's like pulling teeth trying to get them to come back and repair it - the head office people are very rude. Avoid Betta Wardrobes at all costs. -
Veronnie 2 reviews
It was really hard to choose which company to use for our shower screen replacement, as there are just so many out there! I went to a Betta shop near where I live and looked at what was available. Then I found one down south, Taren Point, which was much closer to the house needing the work - the office there was efficient and professional from the getgo. The installer did a superb job making no mess at all and working willingly and quietly. The shower screen looks amazing, and we're very happy with the job done! -
Rosie F. 3 reviews
Betta came and measured up for two sets of inbuilt wardrobes, and the guy was friendly and efficient. He took the time to get everything right, and the office then sent us out a reasonable quote. The guys who came for the installation were really good too, and we ended up with beautiful, functional wardrobes. A good quality product with careful installation and assembly. The whole experience of dealing with this company was easy. Any problems were sorted out by them el pronto. I wouldn't hesitate to use them again for the kitchen cupboards that are next up on the to do list.
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Eddie O. Newbie 1 review
Earlier this year we had a shower screen replacement done by the Betta people at Taren Point. The job was not easy, as it's an old 40s unit with all original tiling in the bathroom. My wife was scared stiff about damage to the bathroom, but the tradie who came couldn't have taken more care. He did the work quickly and seemed to know what he was doing - the result is great with good attention to detail. The office called us after to see if we were happy with the job. That's as good as it gets in Sydney! -
LeeLeeH. 2 reviews
Betta Wardrobes came to quote for our walk-in wardrobe, and then sent Gaston to install it. He is one of the most polite and willing tradespeople I have ever had in my home. The wardrobe also looks fantastic - the design suits the space perfectly, and the materials are of a high standard. -
Kathy Ollie Newbie 1 review
I booked Betta Wardrobes to come install some very complicated builtins in two flats we own near their Taren Point showroom after lots of looking around at other storage solutions.
The flats are both odd shapes, and I expected headaches. But, Con came and did a great job with the design, accurately measuring and planning around tricky angles. Nathan then followed up with careful installation, and when problems did happen managed to get everything right without too much trouble.
Each visit was when it was planned to be, and if they were held up because of traffic, there was always a courtesy call. Highly recommended. -
Beatrice R. 2 reviews
On the recommendation of a friend who had been happy with their shower screen installation, we contacted Betta at Taren Point. We're really happy with the result after getting polite service, and having a very competent installer do the job. Would use them again. -
David22May Newbie 1 review
I had an excellent experience dealing with Betta Wardrobes. The original fitting was carried out fully to my satisfaction and they looked great. After about four years I had a small issue with the running track wheels. When I rang, they immediately booked someone to come out and replace them at no charge, no questions asked, and all fully under the guarantee. Not only that, but the tradesman that came out both times was both courteous and professional and cleaned up afterwards, which is a bit of an exception these days. -
KP1 Newbie 1 review
Totally unproffessional, unorganised and worst customer service I have experienced in years. The rudest management who hung up on me when I was lodging my complaint! The story is too long to write but NOT ONE THING WAS CORRECT in the whole process. DO NOT USE these guys if you have another choice - Bigger is not better and I hope they are not in business in another 40 years - I am completely miffed at this company! -
SP30 Newbie 1 review
WARNING - DO NOT USE THIS COMPANY EVER!!!!! They are rude and unable to to put pen in a paper. They did not come on they day they promise to come, without phone call! NO APOLOGY, NO EXPLANATION whatsoever, and COWARD too. When ask his name he did not given his name. When they do come they don't have a complete parts, ANOTHER DELAY -
Service? 2 reviews
I gave a short review under "Service?" and now I read so many stories similar to mine, I wish I had reported them to Fair Trading. Worst service, refusing to complete things properly, then taking your money and not bothering to finish unless you chase them constantly? I know mistakes happen but when they have made so many errors with so many people it's incomptence. Never come across such bad customer service in my life, can't believe I wasn't the only one who has been left waiting by this company numerous times without anyone bothering to make a call to say they know they aren't coming. It seemed so good at first, nice in store and at quoting. Then everything is handed over to those people at the Taren Point head office who are the rudest, most frustrating people I have ever encountered. Every single time I had to chase them when they were meant to be fixing their mistakes and only making more and then not bothering to call to let me know. Hope everyone tells as many as they can so no one else bothers to give them their business.-
Nice2Know
Hi - hearing the same story time and time again - I with I had read more before taking a recommendation. Tried to report them to Fair Trading - they are equally useless as all they do is call Betta who say they won't do anything. They call me to tell me that my only recourse is the CTTT which involves me forking out money to report it as well as time off to have to attend a hearing. Only upside would be if everyone that had a problem reported it, maybe they (Fair Trading) would DO something8 months ago - 30/08/2012
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Nice2Know 21 reviews
WARNING, USE THIS COMPANY AT YOUR PERIL. Stressful does not even start to describe this process and trying to deal with this company. However, let me start with the good as it will be quick - the installer that came (had to come twice) was terrific.
Other than that, this was the worst part of this renovation by far. It was a long process and I will acknowledge that some of that was due to me having to be away for a couple of months and not making a decision. Still - once decision made, first had to request to have the whole project moved to a new designer as I found the first to be very rude the minute there was a problem. The second was nice, helpful, but the minute there was a problem, blamed the first.
The drawings were done for 2 wardrobes and a cabinet. Installation day came and there were problems with 3 out of 3 of them - in particular the custom made and spec'd cabinet. The drawers were not deep enough and the upper section had no doors - though clearly these were on the plans!! The wardrobe panels didnt line up with the doors or the concrete pillars of my place even though these too were drawn on the plans. There is clearly no communication between the designer, the factory, admin and their installers.
I had to take another day off for rectification and had asked for the designer (the only person I seem to be able to talk to) for a discount - he didn't get back to me after I asked him to reconsider a paltry $100 off an $8000 job. The rectification was done and then I wanted to hold some payment until we could negotiate the discount. Like another below...they were going to "take the drawers out" shocking shocking service. There was no movement and the worst customer service I have yet to experience and hope I never have to again. I would certainly NOT recommend them to anyone and will be prepared to tell anyone I see walking into any of their showrooms. NEVER will I use this company again and I live in hope that I don't face a problem with the units in the future
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Monday:9:00 AM-5:00 PM
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Tuesday:9:00 AM-5:00 PM
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Wednesday:9:00 AM-5:00 PM
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Thursday:9:00 AM-5:00 PM
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Friday:9:00 AM-4:30 PM
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Saturday:9:00 AM-6:00 PM
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Sunday:10:00 AM-6:00 PM
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