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Reviews of Better Brakes

  • Phulania
    Phulania  Newbie   1 review
    Have had no dramas previously. Been great for machining rotors and fitting new pads.

    However if an issue arises:
    They seem to be quite reluctant to return (3) phone calls. Have been waiting since 09/04/2010. Since the car was in for a wheel bearing, I was wondering why wiring had been touched/repaired. Only when calling them for the third time had it been confirmed that they had a go fixing this. Still not known why I wasn't advised of this.

    History: (all relates to rear left wheel)
    * The car was booked in for a (1x) replacement wheel bearing. The ABS was working fine.
    * Wheel bearing was replaced. I was advised that the pulse ring required replacing. Which is fine, as I had delayed getting the bearing replaced. ABS not functioning
    * Rotated wheels later day, noticed stub axle cap was quite damaged. Both the center and one side dented quite significantly. Cap on the other side is fine.
    * Pulse ring was fitted some 2-3 weeks later. However, my curiosity arose when I overheard someone expressing joy as they had found why the ABS light was on. Maybe I wasn't supposed to hear that. Obviously it wasn't the pulse ring alone (or at all?)
    * ABS working for the moment
    * Jacked the car up 2 days later. Discovered a repair consisting of twisted wire and electrical tape.
    * This is what I saw: http://s402.photobucket.com/albums/pp109/Phulania/Brakes/
    * Questioned them about tampering with the wiring. No one seems to know anything.

    In my opinion:
    * If an issue arises, communication is not good.
    * A heavy handed mechanic replaced the bearing, damaging the wiring and cap at this time.
    * Use something a tad more durable. Soldering iron and heat shrink? Better still, replace it.

    2 years ago

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