We have used BHR twice in recent months and this was our first experience with removalists for over 25 years, so we were very apprehensive of what what the experience might be. We needn't have been concerned as there was no problems whatsoever. We had to have our entire house contents placed in storage for a couple of months pending completion of our move to an apartment. The move from the house to storage was a breeze with my request to have certain items accessible at the storage site complied with and the stacking in the storage unit was really neat, tidy and safe.
We were so impressed that we also used BHR to move the stored items from storage to the apartment. This was the process that we were really dreading, but again there was no cause for concern. The guys were excellent, listened to our concerns, offered suggestions to make things easier and quicker (and therefore cheaper), placed things exactly where we wanted them, were extremely careful to ensure no damage to the lift, doorways etc. All of the crew were courteous, helpful, gentlemanly and very strong!!
If we were moving again (we hope that we won't be !) we would definitely use BHR and we have no reservations about giving them the five stars.
Well done BHR an excellent job.