If you only read one review about Better Pools and Spas let it be this one.
I posted this same post on the 16th December 2014 but they deleted it because everything in the post is true. Keep deleting it Better Pools because I will keep posting it.
We signed a contract 7 months ago with is company after the salesperson talked the company up staying that all the work was done by their employees and they only sub contracted out the internal finishes of the pool. The truth is there has not been one of their employees on site except for the site manager, he has spent a total of one hour on site in 7 months. The office staff have no customer service skills and they have told us, like many other of their clients the pool is delayed because of numerous rain day. Anyone living in Sydney knows that we have had minimal rain in Sydney. This along with constant excuses,lies and broken promises is not what anyone should expect when they spend in excess of 50k for a moderate size pool. Please anyone thinking of commissioning or signing up for a pool with this company think again it is not worth it, go elsewhere and save your sanity